Wendy Kerr Email and Phone Number
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I’m an expert in the healthcare industry with 30+ years of experience and a specialization in Medicare, where I’ve developed a trained eye for assessing Centers for Medicare & Medicaid Services policies and analyzing the direct impact of Medicare laws, regulations, policies and program instructions. Thanks to my Medicare policy and system expertise I can capitalize on my passion for writing and editing, grasp complex Medicare topics, and translate them into understandable and useful information for diverse audiences. With my interest in project management and process improvement, I’m able to manage multiple priorities including projects, resources, and timeframes. Over the years I’ve honed my skills in Medicare as Chief Growth Officer, Project Management Office Manager, CMS Deputy Division Director, Business Analysis Manager, entrepreneur, policy analyst, and writer. My areas of Medicare expertise include Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) policy; Coordination of Benefits and Medicare Secondary Payer information technology systems; and Medicare Part C and Part D enrollment and marketing policy.KEY ACCOMPLISHMENTS * Expanded Medicare coverage to include payment for power wheelchair seat elevation systems (Medicare National Coverage Determination 280.16) and payment for emerging, innovative virtual reality medical technologies.* Established the first Project Management Office at an 8(a) company, to make systematic process improvements and standardize policies and procedures companywide.* Co-authored the graduate program textbook chapter "Health Plans and Medicare" in "The Essentials of Managed Health Care" (published in 2012) by Peter R. Kongstvedt. * Co-wrote Medicare Part C eligibility/enrollment instructions (Medicare Managed Care Manual, Chapter 2) to implement provisions of the Balance Budget Act of 1997.* Won over $24 million in new federal contracts for an 8(a) company.* Revamped and streamlined business development processes for an 8(a) company, leading to a sevenfold increase in its RFP response rate within 12 months.AREAS OF EXPERTISE:Medicare DMEPOS Policy | Medicare Systems | Information Technology | Medicare Part C and Part D Marketing | Medicare Advantage Enrollment & Eligibility | Project Management | Process Improvement | Writing | Policy Expertise | Business Analysis
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Deputy Director, Division Of Dmepos Policy (Cm/Tcpg)Centers For Medicare & Medicaid Services Jun 2022 - PresentBaltimore, Maryland, United StatesLeading the program to expand access to healthcare by establishing Medicare Part B benefit and payment policies for durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS). -
Deputy Director, Division Of Transforming Clinical Practices (Ccsq/Iqiig)Centers For Medicare & Medicaid Services Apr 2021 - Jun 2022Directed the management of healthcare quality improvement programs for six Quality Improvement Organization contracts and one Quality Conference contract. Recognized for aligning staff resources and establishing processes to manage contract activities, budget, and data analysis of deliverables to ensure peak performance.Led the planning, management, coordination and execution of the annual CMS Quality Conference. Over 5,000 Department of Health and Human Services leaders, quality improvement experts, and other key public and private stakeholder organizations attend each year to collaborate and discuss novel directions for healthcare quality improvement from local, state, and national perspectives. -
Independent Writing And Editing ProfessionalFreelance Jul 2021 - PresentWebsite content writer. Recent projects:www.integritasmedicare.comwww.masonmedicare.com
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Chief Growth OfficerNeil Hoosier & Associates (Nha), Inc. May 2018 - Mar 2021Owings Mills, MdManaged NHA’s overall efforts to develop and expand its capabilities and business, including corporate strategy, business development, and strategic business arrangements. Refocused the Business Development team within a year to develop processes, procedures, templates, and schedules that enabled the company to increase RFP response rate sevenfold, thereby increasing the opportunity for revenue growth exponentially. Won new business for company, including HHS/CMS' MDX/PULSE Support IT contract, CMS' Provider Enrollment Operational Review contract, GSA STARS III 8(a) GWAC, and State of Maryland CATS+ Master contract. -
Pmo ManagerNeil Hoosier & Associates (Nha), Inc. Sep 2017 - May 2018Established company’s first Project Management Office, including planning, prioritizing, and coordinating all project management activities. Established and implemented standardized project management policies and procedures for the national Coordination of Benefits & Recovery (COB&R) program on the $45 million Medicare Secondary Payer Integration Contractor contract with HHS/CMS. Implemented and managed risk management program. Led, developed, and oversaw delivery of key project management deliverables, including Project Management Plan, Risk Management Plan, Project Schedules, Configuration Management Plan, and Project Status Reports. -
Business Analysis ManagerNeil Hoosier & Associates, Inc. Oct 2013 - Aug 2017Owings Mills, MdCollaborated with system users, system developers, testing engineers and technical writers to solicit and ensure fulfillment of customer requirements for Medicare systems while maintaining adherence to federal program laws and regulations. Leveraged technical and subject matter expertise to lead initiatives create new and update existing IT applications used by HHS/CMS, federal contractors, attorneys, beneficiaries and insurers to administer the federal Medicare program. Expert in all aspects of the HHS Expedited Development Lifecycle (xLC). -
President & FounderWrite On The Dot, Llc May 2006 - May 2014Write on the Dot, LLC offered expertise in assessing compliance of Medicare Part C benefit package submissions, revising user guide documentation and writing marketing material copy for Medicare Health Plan consulting firms, Medicare contractors and law firms. Also, co-authored the graduate program textbook chapter "Health Plans and Medicare" in "The Essentials of Managed Health Care" (published in 2012) by Peter R. Kongstvedt.
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Technical AdvisorCenters For Medicare & Medicaid Services Oct 2004 - Sep 2007Baltimore, Maryland AreaPart of the Medicare.gov team that launched the newly created, online Medicare Part D Drug Plan Finder tool. Within the inaugural 2006 enrollment period, the tool received over 192M page views. The service is still in operation. -
Technical Advisor, Health Insurance SpecialistCenters For Medicare & Medicaid Services Sep 1997 - Oct 2004Technical advisor and team lead for Medicare Advantage enrollment, eligibility, and marketing policy.• Wrote, researched, evaluated, and issued national program policy for Medicare health and prescription drug plans. • Original co-author of Chapter 2 of the CMS Medicare Managed Care Manual (Enrollment and Eligibility) and author of updates to Chapter 3 of the Manual (Marketing).• Regulation writer for key Medicare health and drug plan legislation including: The Balanced Budget Act of 1997 and the Medicare Prescription Drug, Improvement, and Modernization Act of 2003.• Led national training for internal and external stakeholders on Medicare enrollment policy. • Served as national Medicare enrollment and marketing policy expert at industry and advocacy conferences and liaison with various industry trade associations, advocacy groups, and other key external partners.• Completely redesigned and wrote the HMO and PPO Model Evidences of Coverage (covering topics such as Medicare Advantage appeals, enrollment, and eligibility). -
Director, Payor RelationsJohns Hopkins Healthcare Jul 1996 - Jul 1997Baltimore, Maryland AreaDirected establishment of infrastructure to implement discounted fee for service and risk contracts. Resolved complex issues regarding payment errors and policy questions. Trained Hopkins staff on managed care in a provider setting.
Wendy Kerr Skills
Wendy Kerr Education Details
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Marketing -
Magna Cum Laude
Frequently Asked Questions about Wendy Kerr
What company does Wendy Kerr work for?
Wendy Kerr works for Centers For Medicare & Medicaid Services
What is Wendy Kerr's role at the current company?
Wendy Kerr's current role is Deputy Director at Centers for Medicare & Medicaid Services.
What is Wendy Kerr's email address?
Wendy Kerr's email address is we****@****ail.com
What is Wendy Kerr's direct phone number?
Wendy Kerr's direct phone number is +184551*****
What schools did Wendy Kerr attend?
Wendy Kerr attended Loyola University Maryland, Washington College.
What skills is Wendy Kerr known for?
Wendy Kerr has skills like Medicare, Healthcare, Training, Project Management, Health Policy, Leadership, Program Management, Technical Writing, Grant Writing, Policy, Business Requirements, Marketing Copy.
Who are Wendy Kerr's colleagues?
Wendy Kerr's colleagues are William Tomlinson, Kevin Longacre, Iliyas Bhaikatti, Anna Olson, Mph, Andrew Badaracco, Sina Mercado, Medicare Pharma.
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