Wendy Koh Email & Phone Number

Singapore

▪ Manage day to day operations of the customer service counter.▪ Exhibit excellent customer service skills in the course of duty.▪Assist in the upkeeping of the mall. Support with rostered checks and walks within the mall. Ensure in mall marketing collaterals are in good working condition.▪ Assist in the execution of the mall's promotion and events.▪ Handling of customer's feedback and complain.▪ Assist in sales and redemption of mall vouchers, and promoting of the mall loyalty program to new shoppers.▪Provide timely and accurate clarification and advice to enquiries from the public. daily. ▪ Coordinate well with vendors, and to assist them whenever they require our assistance, provide them with the corrrect contact to call when their aircon is not working.

Singapore, Singapore

▪ Handles all aspects of customer service▪ Identify customer needs and respond proactively toall their concerns▪ Handles all aspects of ecommerce and backend system▪ Handle administrative work such as supplier documents, filling, collating of customer database

Singapore

▪ Assist in tabulating proposals and tender submissions▪ Answer incoming calls and respond to customer's feedback and inquiries▪ Assist in marketing activities and product launches▪ Follow up on accounts receivable aging▪ Coordinate meetings and visits▪ Receiving visitors in the office▪ Maintain the record-keeping system▪ Data entry, scanning, and filing of documents▪ Other duties may be assigned actions

Singapore

▪ Handle all customer enquiries at the counter▪ Incident Handling-which includes medical andunattended bag(s) incidents▪ Handle and administer all lost and found items▪ Explain and recommend guest to commercial services that include shopping and food and beverage related enquiries▪ Process and manage all promotions, events and gift redemption▪ Administer of loan of amenities▪ Manage ticketing services and sales transactions▪ Handle feedbacks and complaints from guests and tenants and proactively provide solutions▪ Handle Cash, credit card and NETS transactions, doing regular settlement and POS system.

Singapore

▪Maintain and build relationships with parents and teachers. ▪ Provide front-line customer service such as handling phone calls and general enquiries about the school. ▪ Data entry of students schedule into the school system. ▪ Co-ordinate festive events for The Pianist Studio. ▪ Entrusted with cash register at school events.

Singapore

▪ Rove around the airport to ensure smooth and efficient airport operations. ▪ Assist passengers when they require assistance (lost their directions, miss their flight) Usher celebrity when they are at the airport. ▪ Provide passengers the best Changi experience.Awarded: Best Intern For Year 2016

Singapore

▪ Engagement with customers. ▪ Sales of Adidas product. Entrusted with the POS system as a cashier. ▪ Using promotion technique to entice customer.Awarded: Best Part Time Sales Associate