Wendy Koh Email & Phone Number

Singapore

• Manage day to day operations of the customer service counter.
• Exhibit excellent customer service skills in the course of duty.
• Assist in the upkeeping of the mall. Support with rostered checks and walks within the mall. Ensure in mall marketing collaterals are in good working condition.
• Assist in the execution of the mall's promotion and events.
• Handling of customer's feedback and complain.
• Assist in sales and redemption of mall vouchers, and promoting of the mall loyalty program to new shoppers.

Singapore, Singapore

• Handles all aspects of customer service
• Identify customer needs and respond proactively toall their concerns
• Handles all aspects of ecommerce and backend system
• Handle administrative work such as supplier documents, filling, collating of customer database

Singapore

• Assist in tabulating proposals and tender submissions
• Answer incoming calls and respond to customer's feedback and inquiries
• Assist in marketing activities and product launches
• Follow up on accounts receivable aging
• Coordinate meetings and visits
• Receiving visitors in the office

Singapore

• Handle all customer enquiries at the counter
• Incident Handling-which includes medical andunattended bag(s) incidents
• Handle and administer all lost and found items
• Explain and recommend guest to commercial services that include shopping and food and beverage related enquiries
• Process and manage all promotions, events and gift redemption
• Administer of loan of amenities

Singapore

• Maintain and build relationships with parents and teachers.
• Provide front-line customer service such as handling phone calls and general enquiries about the school.
• Data entry of students schedule into the school system.
• Co-ordinate festive events for The Pianist Studio.
• Entrusted with cash register at school events.

Singapore

• Rove around the airport to ensure smooth and efficient airport operations.
• Assist passengers when they require assistance (lost their directions, miss their flight) Usher celebrity when they are at the airport.
• Provide passengers the best Changi experience.Awarded: Best Intern For Year 2016

Singapore

• Engagement with customers.
• Sales of Adidas product. Entrusted with the POS system as a cashier.
• Using promotion technique to entice customer.Awarded: Best Part Time Sales Associate