Wendy Matthews Email and Phone Number
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Wendy Matthews personal email
Wendy Matthews is a Head of Change and Transformation at Newbury Building Society. She possess expertise in oss, telecommunications, stakeholder management, solution design, billing and 11 more skills.
Newbury Building Society
View- Website:
- newbury.co.uk
- Employees:
- 138
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Head Of Change And TransformationNewbury Building SocietyBrimpton, England, Gb
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Head Of Change & TransformationNewbury Building Society Oct 2023 - PresentNewbury, England, United Kingdom
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Strategic Delivery Senior ManagerBt Oct 2021 - Sep 2022• Delivery lead with accountability and ownership of 12+ squads over Salesforce Vlocity, Domain Services and custom spoke apps• Driving program milestones with Senior Software Engineering Managers across tribes including rationalising approach multiple project engagements, for example; facilitating standard approaches supporting Nayan, Accelerate and other critical regulatory projects, such as; PSTN switch-off via GNOMe• Successful delivered the re-engineered Depth capability for FTTP through strategic IT with new strategic interfaces into Openreach proving business value in FTTP provisioning, reducing from 100mpc to 40 mpc for contact centre minutes per customer and improved speed to market for on-going experience changes• Collaboration and creation of business case/benefits for £10m+ spend across multiple strategic IT Platforms• Chairing governance and RAID calls across all tribes, bringing engineering teams together regularly across new IT to facilitate strategic WOW and bringing teams together to foster a collaborative, real-time issue resolution• Championing collaboration across teams – delivery, engineering, test teams and business users. -
Consumer Technology - Senior Manager - Technical Delivery ManagerBt Mar 2019 - Oct 2021• Managing a team of Technical Delivery Managers, Solution Architects, End to End designers and engineering teams across a number of systems to deliver the project within very tight timescales and within budget.• Responsibility for the development budget, business case creation, forecast and actual spend.• Highly complex project – managing end to end change across BT, EE and HR system stacks, co-ordination of multiple deliverables into user acceptance testing and trials.• Responsible for assessing change requests/impacts and incorporating into the end-to-end delivery plan ensuring communication back to the business and finance.
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Digital Coe – Senior Manager, Software Engineering – Digital Content-GsBt Nov 2017 - Feb 2019Reading, United KingdomManaging a team of developers, component designers and business analysts to deliver Adobe Experience Manager as a common content Management component for Global Services
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Software Engineering LeadBt Jul 2017 - Oct 2018Reading, United KingdomLeading a team of over 200 engineers including developers and ASM (Application and Support Maintenance teams)– covering the GS Online and Global Sales Tools area which incorporated a number of components
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Technical Integration LeadBt Mar 2014 - Jul 2017Reading, United KingdomDriving the delivery of a major transformation programme within Global Service – CSP (Common Services Platform)
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Head Of Gs Billing Delivery And DesignBt Aug 2011 - Mar 2014Reading, United KingdomManaging various teams consisting of designers, delivery managers and engineering including ASM (Application, Support and Maintenance teams) both onshore and offshore (BT FTE and vendor teams) to support the delivery of projects whilst ensuring focus on service; supporting cross functional initiatives
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Specialist Billing ConsultantBt Nov 2003 - Aug 2011Leading a team of designers within the platform and driving the implementation of the platform strategy
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Billing And Payments Lead DesignerBt 2003 - 2008
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Billing Solutions ManagerNtl 2001 - 2003
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Billing Development ManagerRacal Telecom 1989 - 2001 -
Billing Development ManagerGlobal Crossing 1989 - 2001
Wendy Matthews Skills
Wendy Matthews Education Details
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The Hurst
Frequently Asked Questions about Wendy Matthews
What company does Wendy Matthews work for?
Wendy Matthews works for Newbury Building Society
What is Wendy Matthews's role at the current company?
Wendy Matthews's current role is Head of Change and Transformation.
What is Wendy Matthews's email address?
Wendy Matthews's email address is wendy.2.matthews@bt.com
What schools did Wendy Matthews attend?
Wendy Matthews attended The Hurst.
What skills is Wendy Matthews known for?
Wendy Matthews has skills like Oss, Telecommunications, Stakeholder Management, Solution Design, Billing, People Management, Business Analysis, Requirements Analysis, Solution Architecture, Open Source Software, Bss, Invoicing.
Who are Wendy Matthews's colleagues?
Wendy Matthews's colleagues are Eve Mcdowell, Angela Burton, Emma Evans, Matthew Wilding, Sammie Boon, Natasha Hoare, Sarah Pearce.
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Wendy Matthews
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