• Organize rooms and bookings for a remote oil camp lodge with a capacity of 1500 rooms• Responsible for the correct input of information to develop spreadsheets and reports in a timely manner to reach tight deadlines • Handle all reservations and guest inquiries in person and over the phone• Resolving issues that arise at the front office or that are brought forward by guests • Communicate with Maintenance/Housekeeping/Security regarding guests issues and concerns• Assisted Rooms Division Manager with room inspections to ensure consistency was provided• Managed cash deposits for the onsite store along with inventory control• Provide exceptional customer service with proven ability to solve problems • Being flexible, responsible and organized while being highly motivated • Experience with Orissa Camp Ware, Lenel Credential Center, VisiOnline, LEMS payroll system• Booked staff flights using Amelia Flight System and Suncor My Travel Services• Excellent at multitasking while working in a fast paced environment & maintaining a positive and professional attitude• Fire Warden for the Emergency Response Program set forth by the company

• Demonstrate genuine hospitality while greeting and establishing rapport with guests• Guide guests through menus while demonstrating thorough knowledge of the A la carte dishes• Work as a team to ensure all guests needs are met and restaurant standards are maintained

• Work as part of a team to develop and deliver a new hire orientation program. The program included organizational overviews, performance management philosophy, time reporting policies, guidelines, training, along with helping in designing office manuals for our company• Manage, process, and secure confidential personnel data, and coordinate with HR• Respond to requests and inquiries from internal and external sources while exercising judgement and discretion in handling confidential and sensitive information pertaining to the Company business• Provide direct support to the entire office team including the President• Coordinate responses to data requests from internal and external auditors and customers• Assist in developing Human Resources/Safety practices, policies, and procedures• Invoicing for Accounts Payable and Accounts Receivable• Manage all ordering of furniture, supplies for office as required• Booking travel (air, hotel, car rentals) • Manage muli-line phone system, greet and assist guests to make sure their first impression is a pleasant one, customer service, management of electronic and hard copy files, open and sort, distribute mail, approve invoicing and ship overnight packages as required. Along with setting up accounts as needed for credit approval.

• Provide excellent customer service to new and returning clientele while maintaining a courteous and professional demeanor • Responsible for proper operation of the bar , receipts and inventory accountability• Effectively maintained inventory and managed stock service items

• Managed all elements of a successful operation of the restaurant and bar facilities • Operations and management of accounting functions, team leadership, catering business, inventory control and supervision of patrons of the establishment• Managed bank deposits, cash flow and scheduling of employees • Dealt with payroll, distributor payments, employee relations and all other office related duties• Worked directly with the General Manager and receiver to help reduce cost , enhance revenues achieve effective utilization and quality goals and objectives , analyze and utilize information to develop and support management decisions