Managed and maintained an accurate and current revision tracking database for the transfer of data files from the client to the appropriate engineering department. Participated in the bi-weekly department lead meeting to discuss timeline and project status updates. Managed the check-in and check-out process of oil industry client drawings. Assembled construction drawings and other documents into print packages for issue. Worked with project engineering teams to maintain documentation quality procedures. Expedited the transfer of documents between suppliers, clients and engineers to meet with established timelines. Communicated and turned over approval and final drawings and documents to the client documentation control department. Participated in the bi-weekly department lead meeting to discuss timeline and project status updates.

Created Company Sales Order, Work Orders, and Purchase Orders in Quickbooks. Provided nationwide remote troubleshooting and technical support for onsite managers to restore internet access. Contacted Internet Service Providers nationwide to resolve issues. Maintain company reports and customer tickets with current updates. Communicate any internal level 2 concerns for prompt resolution.

Provided customer service to anyone needing assistance in the location of items and product information. Discovered and negotiated the benefits of the various products that fit with the customer flooring or product requirements. Scheduled clients flooring appointments and installations. Maintained client communications and product status updates using customer call back database. Self-motivated to maintain specialized training through vendors and online training courses. Stocked shelves and use handheld scanners to maintain accurate inventory status. Used pallet jacks, hand trucks, ladders, and fork lifts in the stocking and relocation of materials within the store. Maintained a safe working environment using daily maintenance reviews.

Master Data Steward II: Maintained the BP Material Master Data Catalog management system. Assisted team in completing a major backbone system transition to SAP. Cleansed material master data to a high standard of compliance. Ensured requests receive the correct Technical Authority in the application of material specifications. Provided professional assistance in the completion of a client request. Verified material changes do not affect current inventory. Assisted inventory team with unit of issue and unit of purchase changes. Provided professional communication with the client, vendors and manufacturers via telephone and e-mail.Vendor Documentation Coordinator and Expeditor:Ensured all database information is current for review by the Account Manager. Submitted documentation for technical and engineering review. Tracked and expedited materials and documentation for Material Coordinators, BP Technical Review team and Project Engineers. Single point of contact for vendors and manufacturers. Attended weekly meetings with fabricators and Material Coordinators to ensure material estimated ship dates meet with project timelines. Provided project support using telephone, e-mail, and instant messaging. Uploaded all final documentation to EDDI system.

Managed and directed all day-to-day activities for assigned accounts. Provided oversight and support for multiple projects at one time. Invoiced and approved over $400,000 gross earnings in one year. Closed projects out within 30 days of completion, verifying deliverables, and inventory returns. Maintained account profitability margins. Able to maintain a 40% average profit margin on all projects, 10% above the 30% baseline profit margin. Efforts often involved more than 100 nationwide installations per project and as many as 50 project personnel. Established a work plan and staffing for each phase of project with Account Manager and Project Executive. Ability to fully project manage small to medium accounts and projects from start to finish without supervision. Conferred with project staff to outline work plan and to assign duties, responsibilities, and scope of authority. Arranged for recruitment, and assignment of project personnel to meet with project timeline constraints. Ability to troubleshoot remotely and resolve all issues that may occur during project installation and see to completion. Ensured all project personnel invoices meet with work completion reports. Supplied customer with timely billing. Plan, arrange, and monitor all shipping arrangements through to fulfillment.

Installation, repair, and maintenance experience in network wiring and hardware; includes desktop and related peripherals for NationsBank. Installed Nortel phone systems and peripherals, music on hold, interactive voice response units, line share devices, scanners and barcoding devices, printers, routers and server upgrades. Experienced in troubleshooting, testing, and repair of telecommunications equipment. Handled the clean disposal of all unnecessary materials.

Proactive in welcoming customers and providing product assistance. Responsible for product promotional displays throughout the store. Maintained stock levels for personal hygiene and pharmacy departments. Scanned in all new orders for processing. Maintained a clean inventory area.

Sales Representative:Responsible for driving the regional sales for a nationwide manufacturer. Provide initial contact for to assist area manufacturers in reducing the client’s internal costs while improving product sales. Promoted company capabilities utilizing meetings, telephone, email, and mailing communications.Network Manager:Managed Novell network involving 10 Window for Workgroups clients.Assistant Engineer: Self-motivated to analyze production and make suggestions for improvements in cost or production changes that benefited both the customer and/or the company. Resulted in a $300K increase in company profitability. Administered all the company quotations into the new database system.