Wendy Brown Email & Phone Number

United States

Chicago, Illinois, United States

Recommend and implement benefit programs. SME for claims and other benefit issue escalations. Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans. Administer the various components of employee benefits programs, as well as monthly reconciliations for short-term disability, long term disability, medical insurance plans, group life insurance and individual life insurance plans. Submit terminations to payroll, benefit plans and other hospital departments to insure file accuracy. Manage annual open enrollment process including but not limited to system set up, printed materials, communications, and annual benefit fair. Maintain integrity of data in HRIS system. Assist in special projects when needed. Assist/Cover for other HR staff as needed; and other responsibilities as assigned. Managed FMLA and any other leave of absences, including cases communications and tracking and COBRA for Dental and Vision plans until transitioned to third-party vendors.

Chicago, Il

Grow and administer all employee benefits programs; build broker relationships; work closely with Finance/Accounting to ensure accurate and timely processing of carrier invoices and processing of payroll including all benefits deductions and PTO; schedule and conduct benefits orientation sessions for newly eligible employees and Annual Open Enrollment; provide input to C-Suite for new/improved benefits offerings based on employee population needs/wants and annual employee survey responses; update HRIS system in regards to demographic info, promotions/transfers, salary increases, bonuses and supervisor changes; create and maintain full-company org charts; create and process promotion/transfer/salary update letters

Chicago, Il

Conduct new hire orientations; administer benefits programs; maintain records of benefits plan participation such as insurance and retirement plans and employee transactions (hires, promotions, transfers, performance reviews, terminations) for government reporting; advise management in appropriate resolution of employee relations issues; prepare employee separation notices and related documentation

Utilize DataPath software to enter, update and terminate employees; create and save time-sensitive and confidential COBRA documents as PDF files and hard copies, and distribute to COBRA eligible individuals, participants, Plan Administrators and Insurance Carriers via US Mail, encrypted email and efax; work directly with client Plan Administrators, Insurance Carriers and cross-check internal receipt Logs to research issues for Senior COBRA Service Representatives in regards to late payments and missing information needed for data processing; ensure compliance within COBRA deadline parameters and HIPAA confidentiality regulations; respond to questions via phone and email from Insurance Carriers, Plan Administrators, COBRA participants and eligible individuals regarding COBRA regulations, payments, the ARRA subsidy and general Customer Service Questions

Chciago, Il

Contractor position: Centralized and audited all employee files for completeness; Created tracking spreadsheet; Created HIPAA files; Reconciled all benefit carriers' invoices against employee elections and payroll deductions, making corrections as needed; Presented new staff with all required employment and benefits paperwork; Managed FMLA processing

Prepared daily bank deposits for Bernard Weinger JCC business office and Maccabi sports program by reconciling all transactions from the previous day against eFinesstri software and Chase Paymentech Solutions; submitted daily deposit receipts and paper backup to Manager of Membership and Program System: Utilizing eFinesstri, processed new, changing and renewing memberships; registrations, changes, pro-rations and cancellations for Early Childhood and Sports & Leagues programs for BWJCC and satellite locations: Processed cash, check and credit card payments through Chase Paymentech Solutions and eFinesstri to apply toward new and existing member account balances: Assisted in the monthly creation and mailing of membership renewal letters: Under direction of Business Manager, prepared and sent letters regarding scholarships and collections as necessary: Made collection phone calls as necessary, and set up payment plans; worked with Manager of Membership and Program System to send delinquent accounts to Collections: Prepared purchase orders and placed orders for office supplies; coded and approved invoices for payment through Accounts Payable: Prepared and sent weekly FedEx packet to central JCC office to include any payroll, A/P, and other items needing to be processed centrally: Acted as point of contact for any technical services needed, whether through internal IS department or external contracts for PCs, copier/scanner, fax, and coffee machine

Managed annual Benefits Open Enrollment; conducted Benefits Orientation for eligible staff; facilitated enrollment, changes, terminations with insurance carriers; acter as liaison to Acctg Dept with enrollment, change, term information for deduction set-up; reconciled insurance bills to HRIS system monthly; coordinated FT employment from hiring letters and HRIS data entry, to termination and COBRA packets; coordinated FT payroll by distributing/ receiving timesheets/logs and ensuring completeness and accuracy before submitting to Acctg Dept for processing; managed annual increase process for management and union staff; administered FMLA and other Leaves of Absence; coordinated Workers Comp incidents from injury reports to HRIS data entry to billing with third-party administrator; acted as liaison between employees at all levels and other contacts regarding benefits, payroll, leave of absence and/or Workers Comp issues; processed annual reporting of EEO, Workers Comp and other government reports

Coordinated Experienced & Campus Hire Orientation; arranged travel & corporate housing, conducted HR portion including payroll documents & explanation of benefits; conducted Exit Interviews; detailed COBRA/401k rollover options; developed Alumni tracking spreadsheet; created & administered Immigration Sponsorship Policy/Visa work authorization tracking system for foreign national employees; liaison between foreign nationals and Braun’s immigration attorneys; created Corporate Relocation Policy & coordinated all employee relocations/transfers; back-up for all Benefits Administrator functions; establishing member and Vice Chair of company-wide Community Outreach Committee; chair of Chicago Community Outreach Committee; authored HR Update & Community Outreach Participation articles for newsletter; HR liaison for implementation of a new HRIS database; managed New Hire process from offer through Orientation; researched Employee Service Award/Reward & Recognition programs

TCF Bank IL (11/96-3/00): Conducted New Employee Orientation weekly, including benefits presentation; coordinated pre-employment drug testing with hiring managers at all levels; calculated pre-employment salary offers; processed new employee paperwork in HRIS; coordinated scheduling of new employees for Orientation & training;TCF Bank MN (8/93-11/96): Conducted bi-weekly Employee Orientation; administered Step Pay Program, including documentation of evaluations ensuring timely pay increases; took part in the creation/testing of Applicant Tracking software modeled on existing HRIS software; created applicant response system; compiled/posted position openings daily; generated/distributed open position tracking reports, EEO reporting and progress, overdue performance evaluations resulting in delayed salary increases, and a highly confidential Compensation Report; maintained HR storage area adhering to retention schedules for documents; processed Welcome Letters & Orientation materials