Wendy Devens, M.A.Ed Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

Sprint – T- Mobile Maitland, FL Sales Coach – Florida BISCoaching/Developing 18 - 20 SMB Account ManagersProvide coaching and development to new and tenured account managers during a period of high attrition and change. Blending both traditional transactional sales with building employee and customer relationships to become a true trusted advisor. Reinforcing M&Ps, funnel, opportunity and sales objectives. Bringing a different perspective in thinking beyond phones, tablets, to include solutions, creativity and self-empowerment. Creating a collaborative dialog, ideas and best practices to foster simple and more efficient ways to manage business.Key Achievements:  A knack for recognizing and inspiring employees to deliver their best, being able to identify and foster untapped strengths. Created contest within to foster competition in probing and asking for referrals creating more opportunities and sales.

Orlando, Florida Area

Provided senior-level sales leadership to ensure attainment of general and enterprise sales goals. Directed the creation of business-critical reporting, requests for proposals (RFPs), pricing, contracts and order processing as principal point of contact for entire sales function. Ensured team-wide success through cross-functional collaboration.Key Achievements:  Supervised 12 to 20 member B2B sales team which averaged 112% key performance indicators (KPIs). Established consistent cadence of team and cross-organizational roles and responsibilities, KPI reporting, and meetings to verify sales objectives and system improvements to better manage expectations. Achieved creating a cohesive teaming relationship, which increased productivity and enabled Account Executives to improve sales and customer experiences.

Central Florida

Established and executed marketing initiatives to drive engagement throughout Central Florida. Designed and deployed corporate and local marketing campaigns, that entailed vendor sponsorships, contract negotiations, and community involvement in regional and branch events.Key Achievements:  Implemented an online tool to better manage marketing requests with accuracy, proficiency and on-time delivery. Generated a tracking report to capture all departmental expenses and budgets to drive high impact decision making on merchandising including new products and services.

Apopka, Fl

Orchestrated seamless operation of sales and marketing function as a liaison to critical data for account team.Key Achievements:  Integrated corporate initiatives across national accounts within southeast region. Delivered customer-centric reporting to increase upselling opportunities and revenue.  Created a process to identify and share customer products, services and profitability to senior management.ADDITIONAL EXPERIENCE:Director of Operations & Marketing ~ Florida Soccer Alliance, Sanford, Florida • Managed, created and executed new marketing initiatives that increased community awareness and increasing new players enrollment, sponsorships and revenue.SE Regional Marketing Manager / National Product Manager І Training ~ Sprint, Apopka, Florida• Expanded scope of role through promotion from SE Regional Marketing Manager to National Product Manager.• Directed daily activities of three direct reports and a team of managers to ensure team-wide performance.• Facilitated product-related training to foster awareness and adoption of pricing strategy. Sales Channel Manager І Trainer ~ Sprint, Apopka, Florida • Established and trained the Radio Shack alliance in Florida • Received an award as a key contributor in the establishing the new Sprint Telecommunications centers in FloridaAccount Executive ~ Sprint, Fort Myers, Florida

Masters Of Arts, Adult Education And Training (Aet)

Bachelor Of Business Administration (B.B.A.), Business, Management And 2Nd Major In Marketing