Wendy Adams Email & Phone Number

Jacksonville, Fl, Us

New York City, Ny

Associate Program Manager; Chewy Private Brands- Manage end to end order fulfillment process for Private Brands review seeding- Improved operational speed, reducing average Time-to-First-Review by 67% (7 weeks)- Supported new Vibeful Brand launch of 19 new products with ~400 seeded reviews on or immediately following product launch to improve sales conversion, and customer experience- Developed interactive weekly performance report to share program updates, highlights, lowlights, and data analysis with key stakeholders and senior management- Built mechanism to report and track issues in product performance, order fulfillment, and review accuracy surfaced through review seeding results and operations- Collaborate with Commercialization, Customer Service, Quality Assurance, Sourcing and third-party vender to resolve over 150 issues and evaluate ongoing program requirements- Manage relationship with third-party vendor to maintain seamless program operations- Established policies and procedures for Private Brands reviews seeing program

Atlanta, Ga

- Wrote and developed high-quality original sports content and topics in collaboration with three-person team to deliver on daily basis- Published daily sports articles to increase social media traffic by in partnership with Digital Content Director; 70% were number one in all weekly social media traffic- Managed day-to-day operations for a four-hour sports radio show- Developed a scheduling mechanism that was adopted and utilized by all station producers and talent- Midday Show increased from being 10th in the market to number 3 in the market in first month of developing the program- Worked alongside the sales team to book relevant and customer facing live broadcasts to interact with clients and customers- Booked timely, relevant, and credible guests with my developed network of national and local media and various sports organizations- Took ownership of all four radio shows during Super Bowl Media Week 2019; worked with public relations teams to schedule talent while managing timing/operations of all shows- Create unique and compelling social media content to engage with listeners on our various digital platforms

Atlanta, Ga

- Managed gameday operations schedule and programming for our pregame, halftime and postgame shows- Collaborated with various NFL radio network media partners to coordinate weekly interviews/sounds for game day- Developed creative segments and personalized strategies for sponsors and advertising partners