Wendy V. Email & Phone Number

Remote

Consistently learning about global selling motions and figuring out how to use data to create enablement that can improve revenue while keeping sellers selling. Learning and advising about the data side of learning modalities including Mindtickle, Showpad, Adobe Experience Manager amongs others.Continuously looking out for data consistency and accuracy so we can eliminate as much manual data processing as possible.Working towards creation of functional dashboards that allow for the consumption of data sliced and diced in multiple ways within the same report(this is a work in progress but super exciting stuff).Collaborate with our global village to make sure we deliver reporting solutions that are relevant to their processes and motions.Keep up with data security experts so we can stay compliant with global laws that keep data in the hands of those who need it.Actively trying to make reporting accessible so people can interact with their data rather than see it as a static numbers that only exist quarterly. (Very much a very slow process but I keep trying every day)

Orlando, Florida Area

Monitor application support and data management team. Regulate staffing level, target consumer base, and determine consumer behavior by using historical data regarding mortgage collections. Uphold safety standards by adhering to organizational guidelines. Utilize LMS, CRM, and MS SharePoint for multiple purposes by serving as mean point between business and IT department. Attain high-level client satisfaction by creating comfortable environment for clients and delivering exceptional customer services.● Eliminated manual processes and alleviated workload of 15 team members by 20% by overseeing applications support team in creating and implementing deeding dashboard.● Engaged in optimizing QA team member efficiency by 60% through creation and adoption of quality assurance dashboard.● Supported in-house collection team to minimize delinquency rates by 15% through development of report set.● Implemented Tableau as key reporting tool to facilitate teams to quickly access information, resulting in agile and well-informed decision making.

Managed routine operations for data management team and led multiple projects to generate higher efficiency rate. Determined required data by analyzing Oracle, Sybase, and SQL Server databases. Utilized MS VB to implement reports and report request forms to use on desktop applications. Designed, executed, and debugged MS Access VB systems for multi-user timeshare sales proposals tracking and assignments tracking system. Fulfilled numerous reporting requirements by integrating tables from two central databases systems into one complex query using MS SQL. Developed forecast reporting for business visualization. ● Drove financial reacquisition team efficiency from 60% to 124% and collection effectiveness from $400K to more than $1M a month by devising and executing a set of reports through the utilization of SQL and visual basic. ● Provided data solutions to support decision-making process by using finest tools, including MS Excel, MS Access, and Oracle Discoverer 10g. ● Facilitated financial reacquisition team and deeding department to analyze teams' progression, production, and efficiency by devising and integrating weekly, daily, and monthly metrics reports. ● Delivered over 300 reports weekly by developing self-automated emailing reporting system by using MS VB. ● Built robust relationship with clients, team members, and other staff to maintain seamless workflow.

Orlando Fl