Werner Bundschuh

Werner Bundschuh Email and Phone Number

Director Customer Support at SAS Institute EMEA Headquarter @ SAS Institute EMEA Headquarter
cary, north carolina, united states
Werner Bundschuh's Location
Stuttgart Region, Germany
Werner Bundschuh's Contact Details

Werner Bundschuh work email

Werner Bundschuh personal email

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About Werner Bundschuh

Department director with more than 13 years experience in department developmenttrack record in escalation management in a multi-national environment and leadership in customer facing projects driver mentality in building up a profit center for technology field services staff motivation for powerful knowledge sharing creation of technology training programs to achieve technical support quality of excellence leadership in launching Premium Support Services. Self motivated, business driver with powerful vision, excellent people management mentality, open and direct character, excellent technical background in software support.Good statistics backgroundSpecialties: excellent people managergood z/OS usage knowledgeexcellent SAS programming knowledge (Base, Macro, SAS/STAT)good statistics knowledge

Werner Bundschuh's Current Company Details
SAS Institute EMEA Headquarter

Sas Institute Emea Headquarter

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Director Customer Support at SAS Institute EMEA Headquarter
cary, north carolina, united states
Website:
sas.com
Employees:
24856
Werner Bundschuh Work Experience Details
  • Sas Institute Emea Headquarter
    Director Customer Support
    Sas Institute Emea Headquarter Nov 1993 - Present
    •Launch of the Premium Customer Service Program in the EMEA and Asia Pacific region•Established highly qualified Technology Competency Centre (40 system engineers)•Excellent customer feedback•Excellent People Management skills•Established a technology training program for the EMEA region•Developed a knowledge sharing spirit in the organization•Excellent escalation management achievements in an international environment
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  • Sas Institute Emea Headquarter
    Team Leader Mainframe Support
    Sas Institute Emea Headquarter Nov 1991 - Nov 1993
    •2nd level Technical Support with a small team to SAS customers in the EMEA region for SAS software under OS390. •Managing a small multi-national team•Excellent Escalation management for strategic mainframe accounts•Developing and running of SAS engineer training in the mainframe environment
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  • Universitay Of Heidelberg
    Engineer For Statistics Software
    Universitay Of Heidelberg Apr 1983 - Nov 1991
    •Installing and Administering of statistical software (SAS, SPSSX, BMDP and others) under MVS, Windows 95 and AIX. •Running training programs for students and professors•Consulting in statistics for students and professors in their statistical studies•Co-author of the book “Effektives Arbeiten mit SAS. Grundlagen und Programmierung” („Effective Programming with SAS, Basics and Programming Details“), published by the B.I. Wissenschaftsverlag

Werner Bundschuh Education Details

Frequently Asked Questions about Werner Bundschuh

What company does Werner Bundschuh work for?

Werner Bundschuh works for Sas Institute Emea Headquarter

What is Werner Bundschuh's role at the current company?

Werner Bundschuh's current role is Director Customer Support at SAS Institute EMEA Headquarter.

What is Werner Bundschuh's email address?

Werner Bundschuh's email address is we****@****sas.com

What is Werner Bundschuh's direct phone number?

Werner Bundschuh's direct phone number is (919) 677*****

What schools did Werner Bundschuh attend?

Werner Bundschuh attended Heidelberg University.

Who are Werner Bundschuh's colleagues?

Werner Bundschuh's colleagues are Isaac Zheng, Eloisa Casado Fernandez, Miguel Blanchard, Hussam Selim, Anna Deroche, Rich Barone, Sandra Liliana Gómez.

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