As Head of Software development and operations, I lead a talented team, shape an innovative environment, and provide strategic guidance. Client engagement is pivotal, balancing technical intricacies with expectations for business growth. Continuous improvement is central, from team training to staying ahead in the tech landscape.I spearhead policy development, stay vigilant on regulations, and ensure data security for a reliable digital partnership. Guiding the team, engaging clients, driving sales, fostering improvement, and ensuring security—all converge in propelling our organization forward in the dynamic world of software development and operations.

Manage a high performance team in a agile world.

Develop software solutions using agile methods and low code platforms.

I am a Business Analyst, Project manager and QA to name a few. I like to solve business issues and love to see how software can save organizations time and headaches. We provide Microsoft Dynamics GP integrated solutions that includes but is not limited to electronic payments and bank statement imports. One of my main projects at the moment is a multi-platform financial reporting tool that seamlessly integrates with Excel and allows for reporting across different companies.• Analyze business process• Define and document project requirements.• Write and manage project plans.• Write test plans• Manage scope• Plan, organize and track requirements and requirement changes.• Assist with business cases.• Manage SDLC from planning through to monitoring stages. • Deploy and support ERP and 3rd party software. • Developing and assisting reporting services. . • Complete user acceptance testing.• Installation, demonstration and training to end users. • Managing SR`s and incidents on billing system as per SLA. • Technical assistance to clients remotely and on site. • Manage project budgets and change requests. • Ensure client expectations are met.• Work with high profile corporate clients. • Diligent time keeping and billing. • Problem solving and analytical thinking.

• Internal and external IT and Pastel support.• Promoting process and system improvement.• Working in a fast paced environment with strict deadlines.• Analyzing financial position of clients and reporting to them.• Calculating payroll and submitting returns for various company and individual types.• Completing Financial Statements of several different companies according to statutory regulations.• Completing VAT Returns and reconciliations.• Working in teams and training of new clerks.• Debtor and Creditor reconciliations • Bank reconciliations • General book keeping functions.