With my technical skills and ability to work with people, I was given the opportunity to develop the position. • I created a standard template, complete with wiring diagrams, floorplans and product specifications for the installation of Audio-Visual equipment in auditorium type rooms where Zoom was used for 2-way meetings. This included the integration of cameras, sound, projectors and external monitors. o I managed multiple contractors installing these systems in various countries such as South Africa, Zimbabwe and Botswana, and prepared the work to be contracted in Madagascar, Mozambique and Namibia before I left to relocate to Australia. o I prepared training material and trained staff to use the equipment and do basic fault finding. • I trained Facilities Managers to ensure and improve the technology equipment at church meetinghouses according to the organization's global standards. • With a team, coordinate, setup, and execute various large live virtual and hybrid meetings at venues in various countries, including Mozambique, Madagascar, Angola, Zambia, South Africa - at times with complete AV requirements which included audio and video mixers, cameras, projectors, comfort monitors and overflow rooms.This role was set as a new position in our area to trial and see if it will work in other areas. A basic job description existed and needed to be fleshed out. Initially it was a 3-year assignment, becoming permanent thereafter. - Resigned to relocate to Australia.

Provide consultative leadership support to Finance and Materials Management (fleet, purchasing, travel, warehousing) departments managers. Staff compliment stretched across various countries in Southern/Central Africa, including:o Recruitment – create and post adverts, screening applications and onboarding, including induction facilitation. o Talent Development & Culture, such as working with the manager to identify employee needs or strengths and recommend next steps.o Employment Relations, which included conflict resolution to more severe matters which included disciplinary measures and termination. o Strategic planning – collaborate with managers in planning future staff requirementso Ensuring departments align with set goals of inclusion and meeting employment equity.Ensured confidential and maintain up-to-date employee records, verified payroll and HRIS data integrity.Trained staff on Performance Managements systems and other HR and payroll systems. Handled country-specific projects for Madagascar, Botswana, Mozambique, Zambia, and Angola, which included working with local service providers for medical and other benefits and coordinating these efforts directly with HQWork with HQ (based in USA) to evaluate and assist process allowing fair pay across countries through salary surveys (Mercer) to allow fair HQ-guided adjustments.Achievement:Thanks to my systems approach and understanding, as well as ability to learn computer applications I was selected to be the area representative for the development and rollout of a new employee portal.I worked together with other area representatives, HQ and Solution Specialists. This was a wonderful opportunity to apply my technical knowledge of the current HRIS system and provide input on application and requirements for the new systems, both form a HR employee, as well as normal staff member.

Stretch AssignmentProvide support services to employees, inhouse and remote, with technical problems and information technology issues involving desktop, laptop or network services.Hardware and software imaging and configuration.Assist in virtual meeting setup managing.Ensure AV equipment in larger and smaller boardrooms work properly and train users as needed.

General HR responsibilities for +-110 employees in South Africa, including:o The 360 recruitment processo Employee wellness activities and programso Labor relations issues and terminationso Leading recruitment and selection teamso Other employee-related dutiesWorked closely with Expatriates who were assigned to the region to assist in the smooth transition.Complete recruitment process (Review need, advertise, screen applications, shortlist, interview, regret/offer, onboarding)Localized and documented and established policies/procedures (e.g., Occupational Health and Safety in South Africa)Collaborated with payroll to ensure timely document submission, approvals, and bank transfers.Assisted with new technology implementations, training/development material creation, surveys, and other tools Maintain employee records.

Provided administrative support to 3 HR personnel, including filing, form creation, maintaining employee records (files, online database, HRIS), and preparing recruitment/selection materialsCollaborated closely with HR team on various duties.Achievement:Redesigned the New Employee Induction program to be more comprehensive and applicable across countries managed by the offices (Ethiopia to Cape Town, Tanzania to DR Congo and Cameroon). Up to this point the training consisted of reading through sets of documents. It was updated to create a more inclusive approach, including videos, information and review of policies. This format was used across the area, both in person and virtually.Portions of this were later included in the global induction process.

1-year internship while completing degree. Started part-time (2 days/week), transitioned to full-time (5 days/week)• Responsibilities included:• Filing and form creation• Maintaining employee records (files, online database)• Supporting HR personnel through various administrative duties