SAP Plant Maintenance:• Creation of Detail As is/To Be Design Document and Mapping business processes to SAP functionality.• Solve Integration Issues with other modules. • Configuration of PM system (Technical Objects, Orders, Notifications, Maintenance Materials, Refurbishment, Preventive Maintenance) • Maintenance Plans, Items, Task Lists and BOMS• Creation of Master data and setting up of reports.• Perform Detailed Integration Testing with CO, Procurement and MM modules.• Creating training material and scheduling training sessions with users.• Identify transaction codes for PM User Profile Authorities and test authorizations.• Conduct formal training classes for PM users and Maintenance Engineers.• Post Implementation support of Plant Maintenance.• MSG3 Configuration and Uploads• Measuring Points Setup • Notification Coding Configuration• PRT configuration and adding to Operations on Work Orders.Customer Service:• Functional Location and Equipment and Asset Master Data.• Equipment Installation and Dismantling from Outlets.• Service Notification Configuration• Service Order Configuration• Asset Verification (In house and Mobile)• Service Notification Workflow Management • Sales Group and Sales Office Maintenance• Business Partner Maintenance on Technical Objects• Draught Equipment• Classification Maintenance and Configuration• Catalog Profiles• Maintenance Plant • Construction Type MaintenanceSAP Document Management System:• Document Types Configuration & Maintenance• Application Types Configuration and Maintenance• Status Management and Configuration• Workflow Management and Administration• Class and Characteristic Management and Configuration• Dependency Maintenance Management and ConfigurationContent Server:• Content Repository Configuration• Software Maintenance (Installation, Upgrade, Testing)• Application Interface Testing and Configuration• Database Management & Back Ups.

• Working directly with the business to identify business requirements and contribute to long-term SAP PM development plans;• Developing and managing SAP PM configuration and identifying and assessing opportunities for continuous improvement;• Providing technical and functional support to SAP PM users and providing SAP PM module training to users;• Coordinating SAP PM data maintenance activities with other business units and coordinating testing for upgrades to the SAP PM module;• Initiating corrective actions and advising Plant Strategists and Maintenance Service Providers.• Assist end-users in the execution of business processes and transactions• Resolve functional and system problems reported via corporate incident system• Maintain and improve application functionality for PM users using established change procedures• Support and/or manage the implementation of enhancements and small projects taken on by the business process team• Test and implement PM-related application fixes, upgrades and enhancements using established change procedures

• Auditing users on SAP PM Module.• Compiling a report with Audit findings.• Identifying Users that require SAP training• Providing user training and support to close gaps.• 1st Level Support Service to users on site.• Provide Planning, Scheduling and Assessing training• Creating SAP PM Master Data components• Changing and uploading Master Data in SAP• Identifying System enhancements on PM Module to save time and money• Compiling technical specs for system changes• Testing and implementation of system changes.• Planning & Scheduling assistance• Ordering of spares and contractors for the maintenance tasks.• Ensuring that the correct disciplines are assigned to the different maintenance tasks.• Visit PM Users on a regular basis to assist with questions.• Compiling Presentations and present to Management on system changes• Compiling Training manuals• Uploading batch information via SCATS• Assisting remote users via DameWare• Providing assistance with MS Office applications• Implementing the Work Management Process• Feedback to Management on progress of current projects and new projects identified• Training users on correct methods and procedures.• Executing BW Reports• Configuring certain Plant Maintenance options in SAP QA for testing purposes only

• Creating and Scheduling of PM Orders.• Creating and Scheduling of Maintenance Plans.• Creating Maintenance Items.• Creating Notifications.• Updating Maintenance Plans.• Creating Measurement Documents.• Scheduling and Releasing of PM Orders.• Confirming and Closing of PM Orders.• Master Data.• Training Co-Workers and New Users on the SAP System.• Providing SAP End User Support.• Mechanical Maintenance Stand-By.• Sending Reports and Feedback via GroupWise.