Weronika Fydrych Email & Phone Number

Madrid, Community Of Madrid, Spain

• Providing support to incoming cases according to internal procedures and communication standards.• Supporting the insured member to understand the clinical journey and organize the treatment recommendation in alignment with the Specialists andHealth Care Providers.• Recording cases information, complete accurately all necessary forms and produce statistical reports.• Provided support to claimants and clients via chat, phone, email, digital platforms and others.

Cracow, Małopolskie, Poland

• Answer customer questions regarding debt and payment due dates. • Negociating with customers to help them find ways to resolve their debts. • Payment/credit application.• Document validation.• Attending all Google´s products users via email. • Utilized strong writing and research skills.• Listened and responded to customer's needs and concerns. • Providing excellent and high quality customer service to Google. • Mentoring team new hires during their ramp-up process. • Advanced troubleshooting for Google products. • Tax queries processing.• Missing payment investigation.

Ustka, Pomorskie, Poland

(family benefits, social assistance, implementation of programmes)• Handling telephones, faxes, dealing with correspondence, welcoming visitors.• Providing full information to applicants for family benefits.• Liaising with other units implementing family benefits.• Keeping records of activities related to the above tasks.• Providing the Centre's employees with the necessary office supplies.

Bray, County Wicklow, Ireland

• Handling administrative requests and queries from senior managers.• Organizing and scheduling appoiments with admin software.• Preparing reports and maintaining appropiatte filing systems.• Update and maintain office policies and procedures.• Order office supplies and research new deals and suppliers.

Master'S Degree In Internet Advertising, Advertising

Master'S Degree In Online Marketing, Marketing

Primary Education

High School Of Hotel Administration