Technical Program / Project Manager – GSA Contract Support. 09/2023-03/2024• Collaborated with cross-functional teams in support of project detail, order flow, escalation management, and task team engagement.• Coordinated staged site-visits across multi-site project to meet KPI and completion goals.• Reviewed Technical Site details to identify site complexity criteria and custom CPE requirements.• Strategized coordination of labor between internal field services and vendors.

Dedicated Systems Integration Consultant for AT&T Network Integration’s International Ethernet and Wavelength Private Line custom prem to prem circuits, closely working with AT&T’s Subject Matter Expert / Product Manager. Sold and supported IPL solutions across terrestrial and subsea cables with AT&T’s sales teams from pre-sales to post sales, contracting, strategic network architecture, meeting custom and diversity requirements, project management, order provisioning. Key Fortune 500 Global Accounts in: Enterprise, Federal, Financial, Healthcare, and Public-Sectors. • Senior Global Account Management Sales and Support• Negotiated custom technical contracts • Managed critical communications between key global accounts, Account team leaders, global suppliers/partners and internal divisions responsible for network operations, finance, legal, and regulatory• Led the best and final design of mission critical solutions including low latency Trans-Atlantic and Trans-Pacific solutions, ensuring the best solution for customer needs. • Created detailed inventory systems of 3rd party deployed solutions including circuit ID’s Design layout records (DLR’s) routing, latency and architecture to facilitate improved internal support and partner network operations response and service.• Implemented and Integrated standard testing requirements from global partners to formalize customer circuit handovers.• Worked with internal teams in post-sales role assisting with and/or requesting customer billing setup, troubleshooting with partner NOC teams, supporting and streamlining information to assist AT&T’s Universal Customer Support teams. • Directly contributed to achieved sales revenue of $100M plus annually with Global Transport services, with $10M opportunity to increase 2020 revenue by helping support launch of new AT&T and Partnered Disaster Recovery Solutions with mobile power for satellite network connectivity with SME.

Inside Account and Sales Support Representative working with Technical Sales Consultants, Account Managers, Engineers, Project Managers and Coordinators to support key customer accounts. Supporting sales of multiple data network equipment, services, maintenance solutions, managed solutions, structured cabling solutions. Key accounts: Government / Education and NBM (National Business Market) space. • Streamlined weekly management of reports, vendor reports, channel manager updates and distributor sales forecasting. • Maintained growth and built business relationships with vendors and distributors, negotiated special pricing to improve customer sales opportunities, and improved company margins.• Processed networking equipment and installation quotes, orders, vendor expedites, and negotiated special pricing to meet company objectives and goals. • Dedicated to support AT&T diversity supplier requirements, streamlining processes and communications.• Met company objectives to improve margins with involvement from pre-sales solutions to post-sale invoicing, customer resolutions, and accounts receivables.• Educated Processing of sales and orders off various STATE Department of Information Resources (DIR) contracts, including State of Arkansas, State of Kansas, State of Missouri, and State of Texas.• Received AT&T’s 2009 Circle of Excellence award: actively contributed to Federally Funded State Education ERATE accounts, requests, orders, working closely with internal ERATE team(s). Key wins: A 3 year - $4MM Total Billed Revenue ERATE project, and a 3 year $12MM Total Billed Revenue project.

Inside Sales Account Executive for telecom call accounting software and cost saving solution services (conferencing, wireless/cellular call accounting, and consulting/auditing services) to companies with pbx or Voice over IP Phone systems. Sales included professional services for Nortel pbx systems, and call accounting software solutions for the Cisco AVVID Callmanager that includes QoS Reporting, and Gateway Analysis reporting.

Sold specialty roller coverings and composites to domestic and international accounts in 3 company markets: graphic arts, metal decorating, and converting.Studied international aspects of import and export sales and NAFTA guidelines. Increased International Sales and Exports to 50% in addition to domestic sales. Overall sales increased 450% throughout this role in US, Asia Pacific, and Latin America.