Project Manager
Current- Coordinate with various teams to develop and carry out traditional marketing, email marketing, digital marketing, and web design projects - often 15+ projects at a time, ranging between 30+ clients annually.- Serve as direct client contact and internal contact for client projects; maintaining ongoing contact with clients to manage the receipt and dissemination of information to team members.- Ensure deliverables meet or exceed client expectations in regards to accuracy, design best… Show more - Coordinate with various teams to develop and carry out traditional marketing, email marketing, digital marketing, and web design projects - often 15+ projects at a time, ranging between 30+ clients annually.- Serve as direct client contact and internal contact for client projects; maintaining ongoing contact with clients to manage the receipt and dissemination of information to team members.- Ensure deliverables meet or exceed client expectations in regards to accuracy, design best practices, brand guidelines, budgets, and completion dates.- Strategize to accomplish project goals within cost, schedule, and quality constraints, including scheduling tasks, deadlines, and milestones for all stakeholders and resources.- Coordinate with internal and external stakeholders to identify requirements, and scope the effort associated with implementing those requirements.- Communicate the features and benefits of Gray Loon’s products and services, and work with the client to implement new solutions that can’t be satisfied by existing products and services.- Identify schedule uncertainties and risks for both Gray Loon and our clients.- Implement mitigation strategies and contingency plans.- Work directly with Account Executive and team members to contribute wording, estimates, charts, samples etc. to proposals.- Track and report team hours and manage project costs.- Analyze and ensure project profitability.- Manage problem resolution such as changed requirements, missed deadlines, etc. Bring them back on plan or create a new plan with the assistance of key stakeholders.- Articulate design rationale and function strategy as it directly relates to accomplishing established goals, when applicable.- Obtain, discuss, and follow-through with feedback from the client.- Investigate and answer client questions regarding the project.- Assist with supporting and troubleshooting of delivered work during the project and post-project, when applicable. Show less