Wesley Haynes Email and Phone Number

As a IT Support Technician I has terrific troubleshooting and good interpersonal skills to assist customers with computer issues. Possesses a thorough knowledge of computer hardware and software applications. Has Training in Computer Information Systems and 12 years of experience working as an IT Support Technician.HighlightsExcellent telephone skills and good ability to use Remote AccessGood analytical and troubleshooting abilitiesStrong knowledge of viruses, application glitches, and hardware issuesPatient and able to walk customers through troubleshooting and repair processExcellent communication abilitiesGood customer service skillsKeeps abreast of changes in technologyGood organizational abilitiesGood understanding of installations and updates