Wesley Burnside Email & Phone Number

Denver, Co, Us

Urbandale, Iowa, United States

-Cultivate and manage strong relationships with customers and carriers, ensuring seamless communication and satisfaction.-Strategically match customer freight with suitable carriers from WorldWide Logistics' extensive network.-Conduct detailed searches on load boards to identify optimal carrier options for customer shipments.-Negotiate competitive and contracted rates with carriers, balancing cost-effectiveness and service quality.-Initiate the bidding process for spot freight in auctions, securing advantageous freight opportunities.-Monitor and oversee shipments from pickup through delivery, ensuring timely updates and proactive issue resolution.

Salt Lake City Metropolitan Area

United States

MyTime is a cloud-based online scheduling, point-of-sale, and customer engagement platform. We work with service-based businesses and are tailored to Multi-Unit Enterprise and Franchise businesses. The MyTime software allows customers to manage their organization from the top-down. Role Requires:-Providing support to MyTime customers-Training end-users from different levels of the organization on using the platform -Upselling customers on additional products-Working with product & engineering teams to further develop the platform based on customer feedback

Lehi, Utah, United States

Solutionreach is a Patient Engagement & Relationship platform that helps clinics communicate with their patients. Role Requires: -Supporting enterprise customers throughout their on-boarding process-Configuring customer accounts -Training end-users from different levels of the organization on using the platform -Upselling customers on additional products-Working with product & engineering teams to further develop the platform based on customer feedback

Lehi, Utah

Role Requires: -Taking Inbound calls to answer platform-related questions for end-users -Qualifying leads for add-on products by communicating added-value of solutions-Communicating technical information to end-users using easy to understand language -Analyzing and problem-solving using troubleshooting techniques to maintain software-Developing familiarity with EHR systems, Healthcare Management Databases, and client-server concepts -Querying databases, analyzing raw data from XML files, creating JIRA escalation tickets, and delegating between departments to resolve customer issues to satisfaction

Greater Salt Lake City Area

-Worked with co-workers planning warehouse structure to maximize organizational efficiency-Interacted with dealers to ensure the highest standards of customer service

Des Moines, Iowa Area

-Prospected ~500 leads by phone and email; putting members through fitness assessments and closing them on personal training packages-Developed relationships with members on the gym floor to build rapport-Implemented NASM training methodologies to ensure quality results-Retained 10 clients during my employment and trained more than 30-Entered new members into the membership software

Des Moines, Iowa Area

-Checked ID’s and made sure customers were adhering to 300’s conduct policies -Interacted with a diverse and occasionally challenging crowd through negotiation and conflict de-escalation

Des Moines, Iowa Area

-Organized incoming product (seed corn) before being stored in the warehouse-Made sure equipment was running efficiently and cleaned debris throughout the day

-Consumed and sold products at my own discretion-Conducted 3-way calls, nutritional mixers, and 2-on-1 meetings with my sponsor -Silver Pin Earner-Earned additional Income in college

Cedar Falls, Ia

-Executed the system implemented by the coaching staff -Learned several different special teams and offensive strategies-Balanced a high-stress lifestyle.

Bachelor'S Degree, Philosophy

Bachelor’S Degree, Movement And Exercise Science

Activities and Societies: Member of the UNI Football Team

High School

Activities and Societies: Football, Basketball, Wrestling, and Track and Field.