Business Intelligence Manager
CurrentI led digital media intelligence and social listening at Bradesco during the Rio 2016 Olympic Games, proposing media and content optimizations in real time through monitoring the conversations, identifying user behaviors and trends surrounding the event.Support for digital and UX media team decision-making processes with analytical guidance and reporting based on digital and behavioral data of platform users.Provision of strategic and operational analysis, development of metrics and reports to monitor performance, and use of data intelligence tools to increase efficiency and effectiveness of the brand's digital reach.Content monitoring and analysis of attractiveness and brand health in digital environments.Media planning (Facebook, Instagram, LinkedIn, YouTube and Twitter), economic impact reports focused on impact and conversation with users, with impact analysis assisting the business decision-making process, developing in-depth knowledge of data sources relevant to the brand and the behavior of the various targets and niches.Development, compilation and analysis of behavioral and statistical surveys on campaigns and target with the objective of making recommendations that maximize the users engagement, understanding their desires, thus avoiding possible crises and improving the performance of the campaign.Development of reports of competitive analysis of the market, identifying trends and subjects on the agenda.