Wesley Williams Email & Phone Number

South Arkansas

Texarkana, Arkansas, United States

Texarkana, Arkansas

Multiline Insurance agent who specializes in Property, Casualty, Life and Health Insurance. Responsible for insuring everything from Homes, boats, businesses, vehicles and lives. Manage book of business to find ways to save consumers maximum amount of money while still maximizing coverages.

Texarkana, Arkansas

Oversaw and managed all client relationship management and business activities for Lumina’s top geographical district and third largest in customer accounts. Led, recruited, and mentored high-performing team to achieve optimal performance. Responded promptly to customer inquires and resolve customer complaints to solve issues within district. Communicated with store owners and team members to identify needs and/or deficiencies, formulating solutions. Trained team members in all aspects of business, from customer service to sales training. Maintained and built relationships with single store owners, chain owners and employees within the district. * Led business development growth from 50 locations to over 300 during tenure, increasing revenue by 200%. * Increased weekly sales by 300% over ten-year period * Assumed responsibility on two separate occasions of up to 110 new locations due to district closures, handling logistics, new hires, company assets, and overall management operations.

Oversaw all account management, client relationship, and business development functions for 40+ stores. Conducted cold calls on stores to sell and set up new accounts to grow district. Operated, cleaned and organized truck to ensure safety on all routes. Maintained inventory controls of customers to ensure adequate weekly stock. Developed and implemented creative ways to increase store sales and profits. * Effectively grew route in first year by 100% * Grew route base from three to five days of service by adding additional customers in the first nine months.

Manage inventory to keep shelves stocked while continually organizing department. Provided outstanding customer service. Sold lawn equipment and supplies to meet department goals. Supervised employees and scheduling to ensure optimal level of customer service.

Ordered various products to ensure sufficient inventory levels at all times. Partnered with store manager to ensure quality customer service, as well as overseeing staff supervision and training. Planned schedules to meet all staff needs.