Wesley Miles Email & Phone Number

Hanover, Md, Us

Leading a small team to deliver Identity Management and Governance services. Developing tactical and stratigic plans with roadmaps that mature identity management and security services, Operations, and capabilities.

Hanover, Md, Us

Leading restructuring of Cyber Security programs and projects at a US Research Organization

Hanover, Md, Us

Hanover, Md, Us

Service Realignment (wrapping up end of June 2021)Executing program to move Business and IT services and request fulfillment to 4 new platform / systems.

Fenton, Missouri, Us

Improving security at a food production company. Applying core security practices to both IT and OT (operations technology)

Glendale, Wisconsin, Us

Defining and implementing Enterprise Identity and Access Management (IAM) and Information Security services.Leading the development of simplified but secure services that focus on customer experience of world-wide workers and partners using Clarios systems and applications.

Menomonee Falls, Wisconsin, Us

Managing teams in identifying and delivering security improvements and risk reduction for Enterprise infrastructure, application, and operations at Fortune 500 Retailer.Medium to large projects involving:- DevOps and CICD security- Cloud migrations and security- Audit and vulnerability mitigation and remediation- Vulnerability scanning and management- Security and Business Operations improvements

Delivering business and IT services. Specializing in business/IT strategy alignment, process and systems design and security services.

Responsible for 2 large, business critical Infrastructure Projects with long term impact to employees worldwide and their ability to communicate with peers, providers, riders, dealers and dreamers. Launching multi-year, customer focused telephony program

Madison, Wisconsin, Us

Providing Project Management and Business skills for Internal security focused Infrastructure projects and complete IT integration for a company and product acquired by a major manufacturing company.

Milwaukee, Wi, Us

Leadership, Project Management and Teamwork• Built a specialized PMO for high visibility, strategic department level program that produced over $3M in annual budget savings in the first two years. Streamlined proposal submission, project evaluation, funding, metrics tracking, processes, and tools.• Introduced standardized project tools and practices into four IS technology groups to make project estimates and plans more consistent, predictable, and easy to share.• Recommended and implemented a “Lead PM” role that increased project delivery capacity and best practices adoption across teams.• Managed portfolio of 50+ projects. Oversaw planning and execution of project with budgets of $10k - $250k.•Prepared and executed a variety of Enterprise Information Technology Projects. o Most projects improved Information Security, Privacy, IT Architecture, or Infrastructure. o Led multiple enterprise software product evaluation, procurement, and implementation projects.Strategic Problem Solving and Process Improvements• Led process design and migrations planning for complex upgrades impacting 60k+ workstations, user IDs, and email accounts.• Developed “flexible, customer convenient migrations,” reducing project team and client labor while making migrations simpler and more customer friendly.• Deployed and improved ITIL based Service Support and Service Management Processes.• Saw opportunity to reuse and improve operations processes. Proposed and led project to streamline requests. o Reduced required staff from 3.5 FTE to .5 FTE. o Reduced request cycle time from 3 weeks+ to under 1 business day. o Onboarded two new customer groups. Increased capacity and install base by 250%. o Built strong relationships between offshore partners and internal teams. Organizational Change and Communication• Developed right-sized communication governance, procedures and tools to streamline project estimating and project portfolio planning.

Boston, Ma, Us

Managed up to 8 concurrent Infrastructure projects with cross-functional core teams of up to 10 people.Responsible for estimating, planning and managing resources, cost and schedule for projects of 50 to 2500+ hours. Delivered projects on schedule and on budget.Led investigation and resolution planning for severe application performance problems with new release of key business software.

Milwaukee, Wisconsin, Us

Planned and executed Network Infrastructure and PC upgrades for 50+ branch offices

Managed technology roll-out that provided faster, more secure access to main office network for nationwide sales resources.

Ran small project to replace computing and network infrastructure for branch offices with improved network capabilities and networked PCs.Proposed and implemented database and server infrastructure changes to improve operations and reduce business risk for several small business clients.

Consultant and project manager.- Delivered projects for small to medium sized companies including financial, manufacturing and non-profit organizations.- Managed small teams of consultants to complete engagements on time and on budget.- Assisted with recruiting, hiring and mentoring consultants.

Armonk, New York, Ny, Us

- PC Technology Refresh for 1000+ PCs- Designed, implemented and supported enterprise, ITIL based toolset specializing in Service Desk, incident management, change management, config management and asset management tools.