Mikal West Email & Phone Number

Royal Oak, MI, US

Southfield, MI

Worked for multiple national service providers, mostly major retail chains. Work includes computer hardware/software installation and maintenance, as well as network installation and upgrading.

Troy, Michigan, United States

• Knowledgeable Real Estate consultant for local home buyers and sellers across the Metro Detroit area. And licensed manager for residential and commercial Real Estate.
• Assisted buyers and sellers in dozens of Real Estate transactions totaling millions of dollars requiring direct client interaction in often high stress situations.
• Effectively and consistently negotiated home purchase deals below, and home sales above market value throughout career, exceeding average market performance.
• Developed and maintained client relationships resulting in a high percentage of repeat customers and referrals.
• Managed residential and commercial properties often dealing directly with tenants. Duties include directly collecting rents and scheduling with 3rd party contractors for repairs and maintenance.

Madison Heights, MI

• Operations Management – Managed up to 35 employees at a time. Developed processes and procedures as well as coordinated meetings with other senior staff. Directed logistics and corresponded with carrier.
• Co-founded and managed operations of a small startup mobile phone wholesaler with 2 people and a $10,000 starting budget to become a multi-million-dollar full-service provider.
• Developed infrastructure and processes, including management of billing, commissions, and distribution, to launch what would become a publicly traded national prepaid mobile phone carrier.
• Developed and integrated handset fulfillment processing system to become the largest provider of handsets to a global giant in the prepaid market.
• Partnered with the marketing team from a multinational consumer goods company and created a promotional program giving away over 100,000 handsets to promote their brand awareness.CIO/Network Administrator – Acted as.
• Worked directly with a local software developer on ERP program specific to cellular wholesale from pre-beta testing to completion, to create a program that is now widely used in the mobile phone industry.

Bachelor'S Degree, Management Information Systems, General

Activities and Societies: Alumni Delta Sigma Phi fraternity, Pledge Educator

Bachelor Of Business Administration (B.B.A.), Management Information Systems, General

Business Administration/MIS