Weston Everett Email & Phone Number

Austin, TX, US

Austin, Texas Metropolitan Area

• Business Analyst Lead (Health Care Client): Delivered Capability Map, Capability Model, Capability Sequencing & Prioritization, Performance Management and Road mapping for global services.
• Product Manager (Health Care Client): Designed Capability Models, Service Blueprint, and Personas to support a sales opportunity, driving the sale of a high-value engagement to a Fortune 50 company.
• Senior Quality Engineer (Financial Services Client): Led quality assurance for a new Retirement Services portal, managing test plans, Scrum ceremonies, and client communication.
• Product Owner (Logistics & Distribution Client): Facilitated Customer Experience transformation through Capability Mapping, Journey Mapping, and stakeholder engagements.
• Project Manager (Internal Contribution): Managed project closeouts and retrospectives, and developed a technical enablement roadmap.
• Product Owner (Internal Contribution): Led AI product development, conducted demos, and shaped a multi-year AI roadmap assisting in sales pursuits with Fortune 100 clients.

Austin, Texas Metropolitan Area

• Led Quality Assurance (QA) team of four engineers for two projects devising testing and test strategy, acted as scrum lead team facilitating agile ceremonies while driving software presentations for delivery teams.
• Created data integration diagrams and system architecture diagrams for integration and end-to-end testing.
• Promoted to lead based on multiple successful deliveries and personal development of organizational process standards and reporting, leading to adoption across the quality organization.
• Planned and executed End to End, Regression, and Integration testing across multiple applications and teams while building out and maintaining test suites and test cases for each.
• Functioned as liaison for the QA team, maintaining relationships with Engineering leads, Product Owners, Delivery Leads, and Business Partners.
• Drove software presentations for development and product teams showing product usability and highlighting defects.

Austin, Texas, United States

• Provided acceptance, functional, integration, performance, smoke, and usability testing for multiple products including building a new inventory system for electric vehicles using Scaled Agile development.
• Performed automated UI testing using Java & Selenium WebDriver, tested for REST API integration using Insomnia & Postman, and wrote advanced SQL queries for data validation testing.
• Collaborated with product and development teams in daily scrum meetings, user story refinements, UAT planning sessions, sprint planning, retrospectives, and product demos in an agile environment.
• Created QA process standards by establishing best testing practices for data validation testing.

Austin, Texas Area

• Established relationships as the liaison between Manufacturing Plant Managers and IT leaders to define, plan, and execute monthly deployments for 30 plants worldwide in a complex IT environment.
• Managed changes and security releases using IT Service Management for OS and Middleware systems, scheduling patching windows and coordinating Operations, Engineering, and Quality resources while ensuring the success of.
• Spearheaded numerous middleware deployments upgrading 100k+ servers to patch out security vulnerabilities in GM’s production environment.
• Implemented comprehensive risk management strategies to safeguard critical systems and data during IT change initiatives, ensuring smooth transitions and minimizing potential disruptions.
• Produced and curated a suite of dynamic reports, meticulously detailing change status across various plant locations, current security benchmarks, and the holistic health assessment of applications.

Austin, Texas Area

• Worked with in house Finance, HR, and Engineering applications, recycling servers, and providingoperational support to application teams.
• Consistently a top performer in providing excellent service solution experiences to internal, external, and dealer customers taking both calls and chats to resolve end user issues and ticket escalations.
• Aided in the creation, process, approval, and maintenance of 4500+ knowledge base articles to establish a functional library for resolving Global Operations issues.

Houston, Texas Area

Bachelor Of Business Administration (B.B.A.), Management Information Systems, Business Analysis

Activities and Societies: Sigma Phi Epsilon

Bachelor Of Business Administration (B.B.A.)

Education record