Territory Manager
Current• Manage team of full-time direct reports and 100+ multi-state indirect seasonal reports including performance management, KPIs, coaching, personnel decisions, and employee support.• Manage day-to-day operations of in-person experiences for 4,000+ clients and employees.• Create and implement recruiting plan for 7,000+ candidates, and 1,500+ positions annually including interviewing, hiring, onboarding, and training.• Manage budget and assets totaling over $500,000.• Monitor and manage client evaluations, address escalated concerns, and coach Location Managers on resolving issues to maintain high customer satisfaction levels. Verify compliance with health and safety processes during site visits.• Lead project initiatives by monitoring progress, troubleshooting challenges, providing directional guidance, and removing obstacles.• Drive local marketing efforts by identifying and pursuing strategic leads, coordinating events, creating targeted marketing plans, and managing territory ground marketing budgets. Develop innovative outreach strategies through partnerships with schools, PTAs, and community organizations.