- Reduced staffing budget by 50% while increasing team size by 50% through strategic offshore expansion and process improvements.- Successfully transitioned Acquia.com from an outbound to inbound strategy, resulting in a brand refresh and increased website traffic by 10%.- Improved content strategy workflows, resulting in a more efficient team that requires 30% less time to complete tasks.

Leader of the Marketing Web Operations team, responsible for marketing properties such as Acquia.com, dev.acquia.com, and engage.acquia.com.- Launched an updated version of Acquia.com in January '21, responsible for site architecture, product integrations, and content editor experience.- Implemented Acquia Site Studio, providing a low code site building experience to over 20 internal marketers and content editors.- Managed the team to migrate from a legacy Marketo installation on Acquia.com to a new Acquia Campaign Studio implementation supporting millions in lead generation activity.- Increased team size from 2 engineers to 5 and 1 Web analyst, including a mix of onshore contractors and offshore full-time employees.- Setup reporting and quarterly metrics to measure team performance, improving team delivery by over 50%, and streamlining release and deployment activities.- Implemented continuous improvement activities in the team to reduce complex deployment activities, automate security updates, and drive overall efficiency.- Maintained over 99.999% uptime for Acquia marketing properties while delivering constant updates, security releases and bug fixes.

- Maintained the Voya Drupal platform on the Acquia Cloud platform and Acquia Site Factory platform, supporting over 175 websites.- Established a Digital Publishing Strategy for Voya content to support marketing teams and organizations.- Enhanced the Drupal 7 platform by implementing new content management tools such as Paragraphs and allowing for a component-based design that allowed editors to mix and match page components to create engaging experiences.- Architected and promoted the next generation Drupal 8 platform on Acquia Cloud, introducing new technologies like Acquia Lift and Acquia Pipelines. Led the effort to migrate 6 websites from Oracle UCM to Drupal 8 and launching Voya FS’s first Drupal 8 website.

IT Manager for the UI Development & Architecture team.- Coordinated the planning and implementation of ING’s rebranding from ING.us to Voya FInancial for both website architecture, URL strategy, go-live implementation of the new Voya.com site.Developed the current Drupal 7 multisite platform on Acquia Cloud Enterprise supporting 7 websites, including Voya.com. - Implemented an instance of Acquia Site Factory to replace an outdated client website platform. Reduced site launch time from 3 months to 5 days and completely removed IT dependency from deploying new sites. Over 160 sites have been launched on the platform since it’s launch.- Established Drupal Development best practices, release scheduling, product backlogs and coordinated the launch of numerous marketing campaigns, including the BornToSave campaign that saw a 56% increase in brand awareness.- Executed on the creation of a Development team to support both Drupal development and a newly established UI Development practice. Coordinated efforts across as many as 5 projects and as many as 25 developers at it’s peak.- Promoted reusable UI components that other teams within Voya can use, leveraging new technologies like ES6, Babel, and Web Components

Senior Drupal Developer on the User Experience Services team.- Managed the implementation of Drupal at ING.us with a Drupal 6 multisite installation of 4 websites, including the main ING.us website and 3 marketing based websites.- Overhauled the initial hosting environment by moving all Drupal 6 sites from Rackspace to Acquia cloud which kept hosting costs low while implementing code migration best practices, maintained 99.995% uptime over the course of 3 years.- Collaborated with business partners to establish new marketing websites and provided them with solutions that could be accomplished with the Drupal platform without additional development efforts.- Led the implementation of a second analytics platform to improve the reduce the time it took to get access to critical system metrics. Reduced the time to get generated reports from 24-48 hrs to within the hour by moving to Google Analytics. Migrated applications and websites from IBM NetInsight to Google Analytics over the course of 2 years without a reduction in report availability.

- Oversaw the Oracle Universal Content Management system which was used by multiple lines of business for the Financial Advisors network and allowed content contributors to publish content without IT intervention.- Established an IT system metrics website which provide key SLA data and reporting used by senior management. Leveraged system level data to track web application response time, batch processing time, active user counts and other critical metrics.

- Helped coordinate the transition of Web Engineering responsibilities from IBM to ING employees. - Categorized the inventory of ING Web Applications, well over 100 different applications serving multiple lines of business.- Assisted in the monthly releases, change management process and coordination of DNS changes. - Supported infrastructure services of WebSphere, Weblogic, iPlanet, Apache, JBoss.- Implemented a monitoring center of excellence for primary web applications with CA Introscope monitoring products. Notified support teams as issues before they were larger issues.- Supported the analytics platform by coordinating the transmission of weblogs for over 25 of ING’s critical websites/applications. Scheduled IIS jobs to execute the processing of logs and generating reports.

- Part of the Professional Development Program along with 7 other IT professionals directly out of college.- Team member of the Web Application support team responsible for the migration of 10 web application from an old Weblogic system to an upgraded Weblogic system.- Coordinated the migration of 12 applications as part of the server consolidation project from ING to IBM Datacenters.- Wrote application documentation and architecture diagrams to help with the consolidation of the applications.

- Day to Day operations of station website.- Technical management of station equipment.- Implementation of station management site for staff and djs.- Management of WJMF Webstream.- Launch of WJMF Podcast through itunes.- Visitor/Listener analytics through Google Analytics and custom development of ShoutCast analytics.

Developed key reporting based systems used by field agents in order to support sales and marketing efforts.Used Java, SQL and Crystal Reports to complete the assignment.

Developed Content Management backend systems using ASP and PHP in order to allow customers to update their websites with ease.