Weverton Gomes Email & Phone Number

São Paulo, Brazil

Sao Paulo

Perform transactional monitoring in the POST OFFICE DATACENTER, systems and all configuration items together with monitoring tools;. Install and configure services;. register incidents in REMEDY Solutions Control Tools. We correctly escalate incidents with the responsible specialist;. Open tickets with network teams and/or third parties;. Ensure compliance with information security standards and guidelines and adherence of activities to them. We carry out rounds in the datacenter and UPS room to ensure the functionality of the air conditioning equipment.

Remote support for Windows and Mac OS users (Anydesk, Teamviwer, OpenVpn Client), visits when necessary. Knowledge in installation for MacOS, Windows and Linux, knowledge in networks, knowledge in hardware maintenance, knowledge in firewall Pfsense and Active Directory, Microsoft office 365, Knowledge with Remedy, smart ticket and IT routines at all.

São Paulo, Brasil

Collection of amounts for Carrefour customers, contact with debtors to negotiate payment methods, analysis of bills and documents, updating registration and identifying undue charges.