Whena Badiang Email & Phone Number

Customer Support - SA Technologies Phils Inc (Apr 2019- Dec 2022 )• Checked purchase orders for pricing, product items, and special instructions.• Responded to customer service and product issues, resolving complaints concerning invoices, shipments, or product terms of credit.• Processed customer orders, exchanges, and returns, keeping customers informed about progress.• Prepared periodic reports to compare budgeted costs to actual costs.• Engaged in filing, recording, compiling, and transmitting financial records.• Trained newly hired employees regarding company procedures, standards, and goals.• Processed payroll for staff by compiling timesheets at assigned due dates.• Prepared invoices for billing clients.• Performed general office duties, such as filing, answering telephones, and handling routine correspondence.• Received, recorded, and banked cash, checks, and vouchers.• Reconciled records of bank transactions.• Calculated materials, overhead, and other costs, based on estimates, quotations, and price lists.• Prepared purchase orders and expense reports.• Researched customer underpayments to facilitate collection.• Tracked and communicated AR issues in a proactive effort to reduce past-due invoices.• Responsible for seeking vendors or suppliers to provide quality goods at reasonable prices. Such as office supplies, Machine Parts, Machines, and Consumables.• Negotiating Prices and Contracts with Suppliers and Customers• Monitored performance delivery forecasts to take the required action.• Checked shipments when arrived to ensure that orders have been filled correctly and that goods meet specifications.• Contacted suppliers to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.• Supported day-to-day operations of HR functions and duties.Admin Officer – Iprocess Controls Trading Inc (Jun 2018 – Apr 2019)• Maintained files and filing, keeping sensitive information confidential.• Established professional and collaborative working relationships with company associates and external parties.• Used Microsoft Office Suite to create and revise documents and presentations.• Responsible for preparing monthly payroll, Government reports, company expenses, check vouchers, and petty cash replenishment• Screened incoming telephone calls, routing them to appropriate personnel.