Hope Whitaker Email & Phone Number

Atlanta Metropolitan Area

Atlanta, Georgia

Optomi Professional Services is a 100% U.S.-based firm dedicated to partnering with clients to fuel technology initiatives. Through our three service channels: I.T. consulting, team augmentation and domestic rural outsourcing, we provide the skillset-focused support our clients need to achieve success. We specialize in deploying highly qualified technology talent in the areas of cybersecurity, software engineering, business optimization, cloud & infrastructure, data modernization, Salesforce and emerging technologies, outsourced I.T. support, build, secure and run services. Born out of a passion for making a meaningful impact all across America, we’re purpose-driven to positively influence our clients, consultants and communities. Through our ties to The TGB Foundation, our efforts are transforming lives and enabling communities to thrive. OPS is comprised of Optomi + Provalus. www.optomiservices.com

Ellaville, Ga

Created an exit interview format and performed the first exit interview in company historyInterviewed and hired applicants for all positions within the organizationScreen resumes, completed drug testing, and other pre-screening tests for applicantsCreated job descriptions for all positions within the organizationAssisted in creating employee performance evaluation formsGathered health applications from each employee to help transition the company from one insurance company to anotherAssisted in insurance open enrollment processGathered packets of employee information to create response letters for lawyers dealing with workers compensation claimsCollected information to file workers comp claims through insurance agencyGathered and input employee data into new company software (BambooHR) which assisted in rolling the software out to the employeesOrganized and created employee personnel filesAssembled new employee paperwork packets for the states of GA and FLAssist in organizing company policies (Vacation, Unpaid time off)

Austell, Ga

Lead training classes for seasonal employeesLead management training classes for seasonal managementAudit seasonal employee performance to ensure compliance with company policy and proceduresAudit employee files to stay current with state regulationsTrack scores from employee performance audits to compare to guest service survey scoresPrepare training materialsPerform Coach and Counseling Sessions with employees as neededResponsible for updating the training classes to be applicable to the employees specific work environment

Austell, Ga

Coordinate and assist in hosting group private eventsCustomer Service with guestsBook events such as group picnics and birthdays