Ross White

Ross White Email and Phone Number

Vice President, Operations at Berlitz Corporation @ Berlitz US
princeton, new jersey, united states
Ross White's Location
Omaha, Nebraska, United States, United States
Ross White's Contact Details

Ross White personal email

Ross White phone numbers

About Ross White

Results-driven business leader with 20 years in education sector. Extensive experience leading global teams, managing complex projects, technology implementations (Saas), financial management, and content and curriculum development. Key leader in global digital transformation project of 145-year-old business, from physical learning centers to online training, bringing the U.S. business from multi-million dollar annual losses to profitability in 4 years. Leader of multiple change management efforts from process re-design, requirements gathering, and software development, to driving adoption and eliciting intended efficiencies. Passionate about delivering positive learning outcomes, and the personal and professional growth they enable.Adept at combining a calm, can-do approach with a set of polished project and people management techniques to reach aggressive goals and solve complex challenges.

Ross White's Current Company Details
Berlitz US

Berlitz Us

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Vice President, Operations at Berlitz Corporation
princeton, new jersey, united states
Website:
berlitz.us
Employees:
150
Ross White Work Experience Details
  • Berlitz Us
    Vice President, Operations
    Berlitz Us Oct 2023 - Present
    Omaha, Nebraska, United States
    Program lead for a global digital transformation project intended to improve the customer experience, streamline operations, and re-align the organization to succeed in a competitive language training market. Improve the learner journey and learning outcomes (pre-enroll through re-enroll) using workflows, automation, and complimentary human interventions resulting in improved engagement and retention.- Implementing Salesforce Education Cloud, CPQ, and Billing Growth as a new global system for lead-to-cash and academic operations- Re-aligning business processes and staff functions enabling the retirement of legacy systems that result in substantial cost reductions and reduced risk.- Positions Berlitz to take advantage of innovative complementary technologies and advanced analytics
  • Berlitz Us
    Vice President, Country Manager, North America
    Berlitz Us Sep 2020 - Oct 2023
    Omaha, Nebraska, United States
    Responsible for all aspects of the operations of Berlitz in the United States, with 5 locations, 500 full- and part-time employees, delivering more than 200,000 lessons annually.- Accountable for the financial performance of the U.S. operation, including profit and loss responsibilities.- Led transformation of a money-losing business unit from predominantly face-to-face training business to online delivery resulting in a return to profitability.- Deeply involved in all aspects of strategic client management, from account strategy to client-facing activity, to quality service delivery
  • Berlitz Us
    Vice President, Service Delivery North America
    Berlitz Us Oct 2017 - Oct 2020
    Greater Chicago Area
  • City Colleges Of Chicago
    Executive Director, It Project Management
    City Colleges Of Chicago May 2014 - Jun 2017
    Greater Chicago Area
    In this role was a senior leader, reporting to the CIO, in a department of 120 personnel and an operating budget of over $30 MM.
  • Apollo Education Group
    Project Manager, International Degree Programs
    Apollo Education Group Jul 2012 - May 2014
    Greater Chicago Area
    Managed a portfolio of projects for six different work streams, including Technology, Curriculum, Operations, Marketing, Student Acquisition, and Facilities, that supported developing and implementing an innovative new education program at Apollo’s universities in Mexico and the United Kingdom.
  • Kaplan
    Multiple Roles In Client Management, Project Management And Technology
    Kaplan Jun 2003 - Jun 2012
    Chicago, Il

Ross White Skills

Project Management Vendor Management Leadership Training Program Management Crm E Learning Management Product Management Change Management Strategic Planning Team Leadership Staff Development Team Building Leadership Development Analysis Risk Management Social Media Scrum Business Development Adult Education Strategy Call Center Mobile Applications Agile Project Management Learning Management Systems Digital Asset Management Team Management Agile Methodologies Product Development Call Centers Customer Relationship Management Mobile Devices

Ross White Education Details

Frequently Asked Questions about Ross White

What company does Ross White work for?

Ross White works for Berlitz Us

What is Ross White's role at the current company?

Ross White's current role is Vice President, Operations at Berlitz Corporation.

What is Ross White's email address?

Ross White's email address is rw****@****ccc.edu

What is Ross White's direct phone number?

Ross White's direct phone number is (312) 553-28*****

What schools did Ross White attend?

Ross White attended University Of Pittsburgh, Valley Forge Military Academy & College.

What are some of Ross White's interests?

Ross White has interest in Poverty Alleviation, Economic Empowerment.

What skills is Ross White known for?

Ross White has skills like Project Management, Vendor Management, Leadership, Training, Program Management, Crm, E Learning, Management, Product Management, Change Management, Strategic Planning, Team Leadership.

Who are Ross White's colleagues?

Ross White's colleagues are José Alejandro Pachón Vargas, Estefania Charris Barraza, Vionnette Abreu, Helaine Mahaney, Wan-Ju Wu, Tom Garlick, Darcy Tierney.

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