Whitley M. Email & Phone Number

-Coordinates and manage statewide outreach for Bioterrorism, Chemical Threat, and Biosafety programs, ensuring policy compliance and financial solvency.-Develop and implement policy procedures, monitored contracts, and managed programmatic and budgetary contracts.-Analyze data to track training needs, presented findings to community partners, and prepared statistical reports.-Coordinate with ReadyOp staff for the design and maintenance of data reports.-Assist with the writing and managing of ELC and PHEP grant funds.-Analyze data to track training and technical assistance needs.-Present information to community partners and to relevant agencies.-Monitor expenditures and accounts payable for grant and contractdeliverables.-Track occurrences and participate in investigations.

-Develops and implements procedures needed to identify, track, and resolve data quality issues with LINKS.-Independently develops, updates, and maintains the LINKS data quality plan.-Monitors LINKS to identify and investigate the cause of data quality issues.-Develops an evaluation plan to assess the data within LINKS based on immunization community defined guidance. Uses the evaluation outcomes to create and implement processes and procedures to resolve data quality issues, either through improved system functionality or other tools. -Reviews existing business rules related to data quality, such as duplicate records resolution, vaccination updates, and record ownership.-Develops, evaluates, implements, and reviews business rules related to data quality.-Develops and supports quality assurance processes for evaluating Health Level 7 (HL7) interfaces and other data exchange processes. -Develops and maintains processes and procedures to adequately test new system functionality, system releases and patches.-Develops and conducts daily processes and procedures to monitor data quality and repair incorrect data.-Conduct vaccine configurations and management. -Assists regional staff with creating new and editing existing organizations and facilities in LINKS.-Assist regional staff with reporting, lot decrement issues, vaccine loss reports, and other inventory inquiries.-Monitor and provide support for LINKS consumer access portal, MyIR Mobile.-Analyzes LINKS data and provides reports regarding immunization performance. Provides technical assistance and training to staff, local health departments, healthcare providers, and other system users statewide to improve LINKS data quality. Works with staff, contractors, and other partners with onboarding and meaningful use activities. Promotes quality standards for immunization data.

-Perform venipuncture of donors and programming of plasmapheresis machine. Monitor donors during donation process and manage donor reactions.-Perform all duties required for the setup, verification, operation, and trouble-shooting of plasmapheresis equipment per SOP, within scope of training.Install, prime, and disconnect disposable sets on the plasmapheresis machines Stock supplies break down empty cartons and assist with proper disposal.-Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.-Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.-Enter donor information into the Donor Information System (DIS). Train PCTs in phlebotomy practices per SOP.

-Coordinate/reserve testing sites for high school students taking LEAP 2025/End of Course test and ACT-Triage via Google hangouts any problems that arise during testing-Oversight of travel arrangements in accordance with travel rules and regulations for Faculty/Staff, including preparing and securing authorizations to travel, booking hotel accommodations, and filing requisitions from invoices.-Archive and maintain physical and electronic records and documents-Managing special projects as requested by Director of Testing-Provides outstanding customer service in communication with public, in person and via phone and email-Responsible for accuracy of all data during the pre-identification process through the data reconciliation process-Coordinates necessary test accommodations to ensure access for students in Special Education-Maintains and updates knowledge and skills required for success in the position by participating in professional development activities as needed or as assigned

-Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.-Help oversee individual accounts-Collect and enter data for various financial spreadsheets-Review and audit financial statements and reports, ensure all calculations and data entries are correct-Reconcile any discrepancies or errors identified by conversing with employees and/or clients-Collect information for and prepare payroll payments for employees-Assist the financial director in creating financial reports-Adhere to the organization's financial policies and procedures

Baton Rouge, Louisiana Area

-Manage staff of Enrollment Support Specialists working with and across all 13 LCTCS colleges recruiting new students, encourage students to complete applications and remind admitted students to register for courses. -Ensure consistent processes and procedures in all colleges regarding specific admissions’ protocols. Monitor work of Enrollment Support Specialists ensuring compliance with state and federal guidelines. Identify ways to best leverage automation, streamlining workload of individuals completing repetitive, process-oriented tasks. -Train new employees; provide ongoing professional development for existing staff on delivery of stellar customer service. Collaborate with colleges ensuring all students receive college-specific experiences.

-Supervised part-time data entry employees during peak work periods. Collaborated with Department Chairs and assigned Faculty Director in determining applicability of unique or non-standard coursework; collaborated with Registrar in reviewing curriculum and curriculum changes in other institutions other than LCTCS; developed automated transfer tables facilitating transfer evaluation. Import test scores and input credits for students meeting criteria for credit awards for CLEP, AP testing and Challenge exams. Verify accuracy of academic history on transcripts; ensure confidentiality and security of transcripts.-Identified and entered transfer credits for students into student academic history file; coded all credits for entry into Student Information System for transcript and degree audit. Classify and code student information to support student application for financial aid.-Continually improve flow and efficiency of all aspects of transfer student service and recordkeeping; liaised with recruiter to facilitate transfer student admission students by evaluating transcripts of prospective students; disburse information to prospective students regarding what could be accepted and remaining requirements to be completed.

-Recipient of Outstanding Staff Member Award in 2016. Coordinated and participated in recruitment events as liaison to high schools and communities; scheduled events; coordinated college personnel; prepared recruitment materials; coordinated on- and off-campus diagnostic testing. Disseminated pertinent information to high school counselors and prospective students and families regarding admission requirements and processes. Assisted in development, revision and publication of informational brochures, application packet, social media and other publications produced by Office of Admission.-Assisted Vice Chancellor of Enrollment with submission of mandatory state and federal reports; instrumental in planning college programs and events including pre-registration, orientation, registration and Transfer Day. Processed applications; analyzed credentials required for admission decisions, evaluating high school and college / university transcripts and interpreting standardized test scores. -Counseled prospective, admitted and enrolled students in course offerings, programs of study and general financial assistance.

Master’S Degree, Health/Health Care Administration/Management

Activities and Societies: American College of Healthcare Executives Delta Sigma Theta Sorority, Incorporated

Bachelor'S Degree, Interdisciplinary Studies

Activities and Societies: • Delta Sigma Theta Sorority, Incorporated Xi Theta Chapter • Member of National Pan Hellenic Council • Nicholls.