Led field team and oversaw operational standards for Bakery departments in Southern Pacific region, consisting of 65 retail stores in four states and annual sales of over $100 million dollars.Provided direction on operational processes, program implementation and company initiatives including merchandising standards, financial performance, marketing, quality assurance, training, and communication.Oversaw development, implementation, and evaluation of operational programs within retail stores. Worked closely with regional leadership and store leadership to ensure implementation of high standards for product quality and customer service.Led product selection and performed regular category reviews for the Bakery department including Coffee and Juice Bar service venues. Worked with suppliers and brands to develop new products and implement new programs. Oversaw seasonal and holiday planning including sales projections and supply chain management.Performed announced and unannounced reviews to establish benchmarks and record progress on initiatives. Able to assess performance, develop plans for improvement and conduct corrective action as needed.Responsible for financial performance and profitability for geographic locations. Monitored store performance metrics including sales performance, profitability and year-over-year comparisons.Provided leadership to a team of field team members including the team's hiring, training, coaching and performance reviews.Worked closely with multiple departments within the company to achieve goals, including executive leadership, marketing team, category management, supply chain and team member services.

Supported field team in overseeing bakery operations at select stores in the Southern Pacific Region. Responsible for a varied selection of stores up to 15 at a time.Provided guidance and support on operational processes, program implementation and company initiatives for assigned selected stores, including merchandising standards, financial performance, marketing, quality assurance, training, and communication.Performed announced and unannounced reviews to establish benchmarks and record progress on standards and initiatives. Able to assess performance, develop plans for improvement and conduct corrective action as needed.