Whitney Bent Email & Phone Number

Celina, Texas, United States

Selling dream homes in Celina and McKinney Texas!

Dallas, Texas, United States

Training to become a full-time market manager so that I can help new and existing residents in and around Dallas, TX build their dream home.

Dallas, Texas, United States

• Hire and manage a team to provide exceptional first-line support for a global sales organization within a company that offers video security solutions, analytics, access control, and cloud services.• Lead creation of sales enablement content related to account creation, data maintenance, partner onboarding, and contract processes. • Create Salesforce dashboards to monitor volume of cases, average handling times, escalations, and enhancement requests.

Dallas, Texas, United States

• Drive improvement of partner onboarding, enablement, and management processes, doubling channel partners and decreasing turnaround time by 50%+ when setting up a new reseller.• Contributed to strategy, design, and data mapping for launch of e-commerce and portal platform to improve channel efficiency. • Oversaw partner onboarding, lifecycle, and contract management for 4,000+ global system integrator and technology partner accounts worth $100K to $10M+ annually.• Managed four coordinators and specialists to support channel-specific questions and processes.• Led design and implementation of partner programs, such as annual re-tiering and rebate incentives to increase retention.• Optimized programs and processes to support channel growth, including activities related to account activation and enablement.• Tracked inbound issues and requests from field sales and channel partners within help desk system to ensure SLA compliance.• Monitored first touch times, case handling times, and project escalations/enhancements.

Dallas, Texas, United States

• Recipient of Impartner Elevate Award for innovation in CPQ functionality and channel growth.• Launched new loyalty program that generated a 10% increase in new partners in first year.• Launched first-ever, partner SPIFF program, generating $15M in sales and 500 active users in four months.• Created framework to support yearly program updates for 4,000+ global partner channels and delivery of rebate incentives (SPIFF).• Analyzed, implemented, and optimized workflows for onboarding of new partners, mid-year account changes, and deactivations. • Assisted with optimization of CPQ tool, eCommerce, and partner portal based on partner feedback and performance KPIs.• Collaborated with finance to generate reports on program spend, revenue growth, and ROI.

Dallas, Tx

• Curated content for co-branded campaigns with top technology reseller accounts, selling $2.5M+ worth of products annually.• Created Salesforce campaigns, tracked performance of each initiative and collaborated with partners to validate pipeline data.• Developed marketing plans, vertical-specific stories (education, health, and retail), and content to address customer needs.

Dallas, Texas, United States

• Developed and managed a new customer reference program, giveaway program, partner website program, and lead optimization program to generate brand awareness and demand; managed partner portal content and ongoing user interface optimization.

Northbrook, Illinois

Bannockburn, Illinois