• Performs full-cycle recruitment including candidate sourcing, resume and application review, screening of qualified applicants, managing the offer process, and shepherding candidates through the hiring process.• Responsible for effectively building quality pipelines and filling external and/or internal postings with qualified candidates while ensuring to always candidate experience is always a top priority.• Applies industry and enterprise knowledge to create recruiting strategies… Show more • Performs full-cycle recruitment including candidate sourcing, resume and application review, screening of qualified applicants, managing the offer process, and shepherding candidates through the hiring process.• Responsible for effectively building quality pipelines and filling external and/or internal postings with qualified candidates while ensuring to always candidate experience is always a top priority.• Applies industry and enterprise knowledge to create recruiting strategies that ensure quality talent identification and selection.• Works with hiring managers and within HR&D to understand current and forecasted hiring needs and desired candidate skills.• Builds strong relationships with colleges and the community to advance attraction efforts.• Represents the State Farm employment brand in the community.• Delivers outstanding customer service to potential candidates throughout the entire hiring process to ensure a positive candidate experience further promote the State Farm employment brand.• Posts jobs to job boards and social media (when applicable).• Recognizes the need for, and applies, discretion and appropriate security measures when handling confidential and sensitive information. Show less

- Delivered a remarkable customer experience through handling claims involving injury.- Utilized available claim handling tools to investigate, evaluate, negotiate, and settle auto claims in an assigned area to include verification of coverage, legal liability and extent of damage to persons and property.- Applied and leveraged knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, damages of injury (first and third party) and… Show more - Delivered a remarkable customer experience through handling claims involving injury.- Utilized available claim handling tools to investigate, evaluate, negotiate, and settle auto claims in an assigned area to include verification of coverage, legal liability and extent of damage to persons and property.- Applied and leveraged knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, damages of injury (first and third party) and property damage.- Recognized and reviewed claims requiring specialized handling, including identifying issues that may have required the use of independent experts or vendors.- Used various electronic resources for claim handling.- Worked in partnership with and provides instruction to claim associates. Show less

- Delivered a remarkable customer experience throughout the reporting and handling of lower complexity claims, identified and ensured prompt routing of claims to other functional areas.- Received and processed claim information and communicated with customers through various communication channels. - Worked in a team environment to handle and investigate low complexity/high volume work in a call center environment.