Whitney Keep Email & Phone Number

Raleigh, North Carolina, United States

- Answer incoming phone calls on behalf of client; provide accurate and appropriate information to callers- Assist staff by researching issues, exploring answers, and providing information and alternative solutions- Registers all visitors, issues appropriate badge(s), and escorts them when necessary- Submits building and maintenance requests such as light replacements, carpet cleaning etc.

Raleigh, North Carolina, United States

- Entered data into client relationship management systems, maintaining records, pulling reports, and performing administrative tasks for execution.- Managed general office calendar as well as calendars for the CEO and COO. Arranged and organized conference calls and meetings for staff.- Maintain strong communication with the President regarding scheduling meetings, operations, and priorities for IGP, including communicating with staff.

Raleigh, North Carolina, United States

- Assessed locational and company performance and devise plans for improvement. - Oversaw two locations and the development of an additional third location.- Built up the company by recruiting, interviewing, hiring, and mentoring new employees. - Organized and ran daily operations and supervised employees.

Raleigh, North Carolina, United States

- Responsible for incoming and making outgoing calls.- Organized supervisor's scheduled with clients.- Created and maintained clients' accounts.

Cary, North Carolina, United States

- Excelled in delivering fast-paced, polite customer service to a wide variety of people- Responsible for opening and prepping bakery promptly by 6:00am for operations- Demonstrated ability to work quickly and efficiently in a fast-paced team environment- Counted and managed cash register and handled cash, check, and credit card transactions

Cary, North Carolina, United States

- Organized patient’s schedules, maintained charting processes, and managed weekly statistics.- Verified insurance, collected payment from patients, and reconciled daily cash reports.- Helped facilitate team trainings and implemented new systems.

Moscow, Moscow City, Russia

- Created engaging curriculum for varied levels of students in English Club. - Taught English as a second language for beginner and intermediate levels.- Created schedules for students and instructors at English center.- Flourished in a very fluid, cross-cultural setting.