Whitney Jackson Email & Phone Number

Atlanta

•Maintaining relationships and favorable contacts with clients to retain current contract revenue in Strategic and Enterprise Accounts.•Partner Customer Success, Sales, and Partners, to provide valuable solutions to promote module retention.• Manage renewal increases, identifying opportunities for deeper module adoption and logo retention.•Preparing pricing quotes requiring legal and price negotiations.•Train newly onboarded Renewals Associates

Atlanta

• Maintaining relationships and favorable contacts with clients to retain current contract revenue in assigned territory.• Conduct outreach to generate pipeline consistently, generate closing activities to expand key accounts.• Utilizing consultative sales approach to understand the customers needs and articulate valuable solutions.• Conduct software demonstrations.•Preparing pricing quotes requiring detailed knowledge of company products including Software Solutions, Custom Scopes of Work and Implementation Services.

United States

•Aggressively prospect and close business in assigned product portfolio within time-sensitive sales cycle.• Utilizing a consultative selling approach to uncover opportunities to upsell.• Maintain customer base in assigned territory by placing outbound calls to current customer to analyze need to set product demonstrations.• Continuously maintained relationships with business contacts to gain industry knowledge and obtain referrals. • Preparing complex pricing quotes requiring detailed knowledge of company products including, Dental Software Solutions and add on services.

Austell, Ga

• Maintaining phenomenal relationships and favorable contacts with current and prospectiveaccounts.• Identifying new sales and business opportunities, swiftly prioritizing and capitalizing tomaintain a business development pipeline.• Analyzing sales reports to turn information into actionable growth plans.• Researching price deviation requests and conducting competitive price analyses to maintainour market position and increase profitability.

• Consistently go above and beyond to provide exceptional customer service. • Guide student though the enrollment process and make sure that they are prepared for the process ahead. • Effectively communicate current product knowledge to new and potential students. • Maintain student retention throughout the program. • Utilize tools available to execute daily task in compliance to company standards and federal law. • Meet and exceed daily, weekly and monthly goals.

Kennesaw, Ga

Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences. • Facilitates achievement of business results by providing uniquely responsive Customer service, compelling merchandise presentation, operational integrity, optimal staffing and Associate development. • Achieves company objectives and enhance the Cathy Jean brand image by modeling company values; accountability, humility and collaboration. • Develops and implement agile strategic plans to achieve business results. • Fosters teamwork and collaboration within the store and district. • Leads efforts to ensure customers experience customer service that is Friendly, Helpful and Passionate

• Gaines business insight by utilizing company tools to achieve sales goal. • Implement development techniques to support proper selling behaviors • Create an enjoyable shopping experience while promoting exceptional customer service • Manages and resolves customer relation issues • Assist in recruiting and hiring along with associate retention

• Gaines business insight and creates smart action plans that improve execution and results • Supports models and enhances all selling and sales support behaviors to ensure a seamless customer experience • Leverages customer experience reports and insights and mobilized the team accordingly • Conducts Customer Sales Lead Segments and associate observation and provides coaching feedback • Manages and resolves customer relation issues • Supports development and implementation of store strategy to reduce shrink