Whitney Jacquet Email & Phone Number

Charlotte, North Carolina, United States

• Partner with leave administrator to ensure correct administration of all employee leave programs, including FMLA, Personal Medical leave, and other statutory leaves.
• Facilitate the ADA and PWFA interactive processes in conjunction with key stakeholders, including legal counsel and HR Business Partners, to ensure compliance and consistent treatment.
• Maintain accurate leave records and documentation, including tracking leave usage and coordinating return dates with key stakeholders and HR Business Partners.
• Support vendor management of leave administrator to ensure appropriate, timely claim adjudication to keep the organization compliant and maximize employee experience.
• Provide guidance and support to employees and key stakeholders regarding leave entitlements, documentation requirements, and return-to-work procedures.
• Assist legal counsel in the preparation of legal documents, gathering evidence, and providing input related to leave of absences.

Charlotte, North Carolina, United States

• Administer all family / medical leaves (FMLA) in accordance with organizational policies, applicable employment law and state/ federal regulations.
• Certifies, tracks, and determines eligibility for leaves and verifies employees requesting leave receives proper paperwork and completed paperwork is submitted timely.
• Monitor program activity and provide metrics on leave usage.
• Recommend and implement policy and procedure changes to improve practices and procedures to ensure compliance with applicable law.
• Develop and implement strategies to better manage leaves of absences and reduce FMLA abuse.
• Conduct and develop training sessions on leave and disability practices for supervisors and managers.

Charlotte, North Carolina, United States

• Main point of contact for providers and medical professionals to obtain documents/ medical information related to FMLA claims.
• Process complex claims for payment or denial with state specific guidelines.
• Update case notes with additional information and eligibility decisions.
• Carries out duties in compliance with all state and federal regulation guidelines.
• Collaborate with internal and external resources to identify tools and resources for claimants and employers that can be used to expedite return to work efforts.
• Discuss return to work with claimants, set expectations, engage the claimant in return-to-work planning and coordinate participation in a variety of activities designed to prepare them for a successful re entry to the.

Charlotte, North Carolina, United States

• Investigate and examine auto damages to make accurate appraisals.
• Sound knowledge of vehicle construction and cost-effective repairs.
• Inspect photographed damages in a manner that concisely defines detail in loss.
• Familiar with both auto and insurance industry terminology and regulations.
• Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
• Partnered with specialized departments such as CAT, Property, Subrogation, Injury and coverage Investigation Unit.