Whitney Jacquet Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

• Partner with leave administrator to ensure correct administration of all employee leave programs, including FMLA, Personal Medical leave, and other statutory leaves.• Facilitate the ADA and PWFA interactive processes in conjunction with key stakeholders, including legal counsel and HR Business Partners, to ensure compliance and consistent treatment.• Maintain accurate leave records and documentation, including tracking leave usage and coordinating return dates with key stakeholders and HR Business Partners.• Support vendor management of leave administrator to ensure appropriate, timely claim adjudication to keep the organization compliant and maximize employee experience.• Provide guidance and support to employees and key stakeholders regarding leave entitlements, documentation requirements, and return-to-work procedures.• Assist legal counsel in the preparation of legal documents, gathering evidence, and providing input related to leave of absences.• Collaborate with HR Business Partners, legal counsel, and managers to ensure consistent interpretation and application of leave policies, and related regulations.

Charlotte, North Carolina, United States

• Administer all family / medical leaves (FMLA) in accordance with organizational policies, applicable employment law and state/ federal regulations. • Certifies, tracks, and determines eligibility for leaves and verifies employees requesting leave receives proper paperwork and completed paperwork is submitted timely. • Monitor program activity and provide metrics on leave usage. • Recommend and implement policy and procedure changes to improve practices and procedures to ensure compliance with applicable law. • Develop and implement strategies to better manage leaves of absences and reduce FMLA abuse. • Conduct and develop training sessions on leave and disability practices for supervisors and managers.

Charlotte, North Carolina, United States

• Main point of contact for providers and medical professionals to obtain documents/ medical information related to FMLA claims. • Process complex claims for payment or denial with state specific guidelines.• Update case notes with additional information and eligibility decisions. • Carries out duties in compliance with all state and federal regulation guidelines. • Collaborate with internal and external resources to identify tools and resources for claimants and employers that can be used to expedite return to work efforts. • Discuss return to work with claimants, set expectations, engage the claimant in return-to-work planning and coordinate participation in a variety of activities designed to prepare them for a successful re entry to the workforce.

Charlotte, North Carolina, United States

• Investigate and examine auto damages to make accurate appraisals.• Sound knowledge of vehicle construction and cost-effective repairs.• Inspect photographed damages in a manner that concisely defines detail in loss. • Familiar with both auto and insurance industry terminology and regulations.• Reviewed and analyzed suspicious and potentially fraudulent insurance claims.• Partnered with specialized departments such as CAT, Property, Subrogation, Injury and coverage Investigation Unit. • Generate and send appropriate correspondences to involved participants.