Whitney Hix Email & Phone Number

California, United States

Irvine, Ca, Us

• Marketing & analysis of medical, dental, vision, life, LTD/STD, long term care, prescription drug carve-out, stop loss, EAP, and Medicare programs• Generate cost projections, renewal analysis; medical and prescription drug plan design analysis, and develop employee/employer contribution/funding scenarios• Analyze cost drivers by reviewing client's cost/utilization data and reviewing year-over-year trends and comparisons to external benchmarking data provided• Deliver key results summarized and presented to client to help understand cost drivers and help modify plan designs• Prepare and obtain employee enrollment materials and present employee benefits via webinars, benefit fairs, face-to-face enrollment meetings• Liaison between client and vendors in order to independently resolve any service issues. Specifically, assist clients in resolving billing, claims, eligibility, COBRA and customer service problems

Irvine, Ca, Us

• Financial budget analysis, including experience underwriting data • ACA Legal Compliance support • Administers and helps manage day-to-day clients’ comprehensive employee benefit programs • Monitors and interprets legislation and regulations; prepares summaries for clients as requested• Problem-solves and assists client’s HR representative and other related stakeholders with questions and issues; specifically, assist clients in resolving billing, claims, eligibility, COBRA and customer service problems• Assists in management of client benefit plans, renewal analysis and ongoing plan strategies• Helps manage benefit renewal process (includes assisting in marketing process when applicable)• Creates and reviews employee communication pieces for client benefit programs• Reviews client contracts and booklets for accuracy• Helps manage coverage submissions to insurance carriers, including: • Drafting client applications • Coordinating client signatures and binder checks • Auditing enrollment forms • Communicating with carrier contacts

New York, Ny, Us

• Marketing & analysis of medical, dental, vision, life, LTD/STD, long term care, prescription drug carve-out, stop loss, EAP, and Medicare programs• Generate cost projections, renewal analysis; medical and prescription drug plan design analysis, and develop employee/employer contribution/funding scenarios• Analyze cost drivers by reviewing client's cost/utilization data and reviewing year-over-year trends and comparisons to external benchmarking data provided• Deliver key results summarized and presented to client to help understand cost drivers and help modify plan designs• Prepare and obtain employee enrollment materials and present employee benefits via webinars, benefit fairs, face-to-face enrollment meetings• Liaison between client and vendors in order to independently resolve any service issues. Specifically, assist clients in resolving billing, claims, eligibility, COBRA and customer service problems

Palos Verdes Estates, Ca, Us

• Proficiently know marketplace; carriers, underwriting requirements & the benefits/services they offer• Quality check of applications, claims processing and audit enrollment applications.• Preparing and obtaining employee enrollment materials and present employee benefits via webinars, benefit fairs, face-to-face enrollment meetings and enroll employees in the appropriate products.• Assist in the communication of benefits in enrollment meetings, webinars with client and insurance companies. • Act as liaison between client and insurance companies in order to independently resolve all service problems. Specifically, assist the client in resolving billing, claim, eligibility, COBRA and customer service problems.• Preparing and insuring accuracy on audits, census data and quoting.

Palos Verdes, Ca, Us

• Responsible for managing benefits communications efforts during the open enrollment process. • Responsible for strategic direction and execution of all internal and external communications.• Development of communication pieces for clients; i.e enrollment guides, EBC websites, flyers, etc. • Open enrollment meetings and briefings.• Responsible for demonstrating and marketing HR tools and resources.

Wicken, Milton Keynes, Gb

• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.• Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.• Aware and in pursuit of opportunities for account growth and new business, involving the Account Director, Sales or other support.• Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests. • Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff and client hand guides.• Developed innovative PowerPoint presentations used by the business to market executive support programs to potential clients.• Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.