Whitney Pilla Email & Phone Number

Alpharetta, Ga, Us

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Executive assistant for talent acquisition firm; strategic business partner to support business objectives and streamline processes to impact performance• Conceptualize, create, and launch the business website: royalucasolutions.com• Improve the social footprint by creating and managing content for LinkedIn +Instagram• Influence daily operations by implementing standard operating procedures anddocumentation to improve business communication• Support the managing director and surpass expectations to complete requestedprojects

Atlanta, Georgia, United States

Alpharetta, Georgia

Corporate liaison for 19 branches and respective vendors; created and implemented a comprehensive system for management, organization and communication at each location. •Managed all aspects of marketing items: sourcing, proofing, purchasing, distribution and inventory; established new system to streamline management•Implemented and managed all social media platforms, posts and insights for 19 branches•Conducted training sessions and webinars for social media and advertising best practices•Processed temporary payroll for 600+ employees; provided weekly client invoicing and documentation•Communicated and organized documents with state agencies regarding income withholding orders, unemployment claims, determinations and decisions on relief and similar documents•Executed special projects for employees for meetings, celebrations, holiday and life events

Greater Atlanta Area-Perimeter

Built and maintained relationships with clientele across industries (insurance, HR, accounting, media and hospitality). •Developed client relationships via site visits, marketing, quality checks and exceptional candidate placement•Collaborated with business partners to analyze needs, formulate job descriptions and negotiate salaries•Sourced, screened and interviewed qualified candidates for active client accounts•Consistently coached, advised and mentored current and potential employees

Greater Atlanta Area

Implemented company protocols focused on service standards and standard operating procedures.•Supervised employees to ensure customer engagement and coverage on floor•Trained and coached new and existing employees to improve customer service standards•Collaborated with management to execute procedures for reconciliation and reporting

St. Louis Missouri

* Plan, coordinate and execute all aspects of events including, but not limited to; food and beverage, theme design, budget management, and contract proposal* Act as the main liaison to clients and vendors* Implemented a standard operating procedure for event inquiry and proposal * Collaborated with the Chef to create special event and catering menus* Research client history and initiate improvements for future events* Maintain accounts payable and reconcile daily sales* Prepare and plan all staffing needs and schedules for 25+ employees* Work side by side with vendors to improve advertising and marketing for the restaurant, special events and catering* Created multiple documents including an employee handbook for more effective management* Work daily with Microsoft Office Suite

St. Louis, Missouri

* Managed the day-to-day operations of Red Restaurant and In-Room Dining* Prepared and managed staffing guides and took part in the hiring and dismissal of employees* Prepared and managed the schedule of 35+ employees* Forecasted and controlled payroll and revenue for Red Restaurant and In-Room Dining* Prepared and managed staffing guides and took part in the hiring and dismissal of employees* Coordinated and conducted training sessions for full-time and International interns* Organized multiple restaurant buy-outs and large party reservations* Completed training for the Hyatt Corporate Management Program* Food and Beverage department ranked number one in the company for 2010 employee engagement survey * Completed the Food and Beverage Internship program

Bachelor Of Science (B.S.), Hotel, Motel, And Restaurant Management; Emphasis In Event Planning

Education record