Whitney Mannion Email & Phone Number

Remote Employee

- Subject matter expert for the PeriopIT surgical scheduling product, involved in meeting and communicating with customers, coordinating work amongst internal team members, and refining processes to enhance efficiency while maintaining data integrity.- Populate and maintain complex, highly specialized terminology data sets (SNOMED-CT, ICD-10-PCS, CPT.

Remote Employee

• Link customer terms to IMO interface technology, including new term creation and mapping of terms to standard terminologies such as SNOMED-CT
• Provide customer support for clinically intensive questions, concerns, or requests in varying specialty areas, including customer communication and internal team collaboration
• Provide domain knowledge and terminology analysis in support of sales and marketing departments, as well as provide complete data analysis and discovery using database tools and writing SQL queries

Remote Employee

• Migrate customer term dictionaries to IMO terminology.
• Collaborate with Terminology Analysts, Coders, and Clinical Terminologists to perform maintenance, development and QA of IMO’s terminology content.
• Provide domain expertise to support validity and consistency of content.
• Review updates to standardized terminologies and update IMO terminology content as needed.
• Develop and document processes and policies, as well as communicate recommendations for standards regarding how to approach sets of clinical data.
• Pay high attention to detail and use deep understanding of nuances of language and meaning.

Scottsdale, AZ

• Reviewed patient medical treatment forms and ICD-10 codes to determine if medication requests are appropriate per established criteria.
• Communicated directly with doctors and office staff to clarify patient status and ICD-10 codes / diagnoses and research requests not clearly meeting established criteria.
• Documented contact information and conversation summaries in electronic medical record system.
• Reviewed cases and potential denials with the medical directors.
• Educated non-clinical staff on medical conditions and terminology.

Phoenix, Arizona Area

• Provided clinical expertise in the planning, design, development, training, communication, maintenance, and evaluation of new and existing functionality related to clinical and business information systems.
• Successfully helped implement NextGen EHR in a multi-site multi-stage go live.
• Communicated with all departments and vendors to achieve project and organizational outcomes.
• Developed NextGen EHR through workflow analysis and process redesign, including documentation of both current and future state workflow processes.
• Trained doctors and clinicians how to use NextGen EHR.

Scottsdale, AZ

• Under contract as full time OR RN at: o Mayo Clinic Scottsdale, Level II Trauma Center (3/2016-7/2016), Phoenix
• Managed case coverage in cardiac, general, urology, ortho, neuro, vascular, plastic, ENT, transplant, and robotic surgeries with positive attitude and flexible skill set
• Supervised strict use of sterile and aseptic techniques during surgical procedures
• Increased patient safety and reduce overhead costs by anticipating and coordinating availability of equipment and supplies through collaboration with multidisciplinary team
• Accurately documented, tracked inventory, and directed workflow in stressful work environment while managing constant interruptions (pagers, phone calls, equipment malfunctioning, etc.)

Chicago, IL

• Circulated and scrubbed cases in Cardiac, General, Thoracic, Urology, Ortho, Neuro, Vascular, Plastic, ENT, Transplant, and Robotic surgeries.
• Extensive robotic da Vinci training (both Si & Xi systems) at University of Chicago Medical Center to cover 4 robots in use – predominately circulated robotic cardiac, urology, and gyne cases.
• Successfully adapted to new environments and people with minimal training, evidenced by client satisfaction and repeat contract extensions.
• Surgeons at various hospitals and surgery centers specifically requested me to circulate and/or scrub when they knew they would be performing a complex case.

Chicago, IL

• Circulated and scrubbed cases in the following specialties: General, Transplant, Urology, Thoracic, Ortho, Neuro, Vascular, Plastic, ENT, and Robotic surgeries.
• Circulated open heart cases
• Comfortable in all types of open heart surgeries (including heart transplants), in addition to TAVR and other complex open heart and cath lab procedures performed in the hybrid OR suite.
• Circulated or scrubbed laparoscopic and minimally invasive surgeries almost daily.
• Surgeons in multiple specialties specifically requested me to circulate and/or scrub when they knew they would be performing a complex case.
• Proficient in providing all day case coverage, as well as breaks, lunches, and end of shift relief.

Chicago, IL

• Reviewed paper medical records to extract data for electronic Epic ambulatory medical record system - analyzed medical history for relevant data to transfer into EMR for system implementation
• Utilized technology to increase documentation accuracy - scanned documentation into electronic EMR, coordinated equipment availability, collaborated with physicians when ambiguous data present
• Coordinated audit schedule with super user and designated clinical system analyst to schedule and complete chart abstractions ahead of schedule
• Improved workflow and productivity through feedback and identifying barriers to abstraction process

Chicago, IL

• Created documents, presentations and spreadsheets using Microsoft Office applications that highlighted processes and accurate data about the department
• Analyzed existing forms and collaborated with management to reformat them to be consistent and useful for current departmental needs
• Collaborated with other student workers to complete projects within the allotted time frame

Chicago, IL

• Created Microsoft Access databases to manage key responsibilities for the Director of Chemistry Laboratories
• Organized office and departmental procedures and streamlined processes to increase staff productivity and enhance new staff orientation
• Independently developed website to highlight responsibilities and duties of the chemistry office - in charge of overall design, development and editing written content
• Increased efficiency by collaborating with other departments to meet project deadlines

Chicago, IL

• Established accounts with new and existing customers to create best financial solutions suited to client needs – increased customer retention 56%
• Offered the most beneficial options to clients by partnering with division reps to present data
• Identified loan and investment business through building relationships and follow up based on client communication of future goals – personally developed $2.5 million of loan business and over $1.2 million of.
• Met or exceeded sales goals monthly with performance in top 15% of national sales force

San Diego, CA

• Increased sales leads through timely website management and monitoring traffic for sales prospects
• Collaborated with senior sales management on best client communication techniques and strategies
• Monitored supply inventory to anticipate departmental needs, increased administrative capabilities by streamlining file management and storage systems and coordinating office equipment repair

Master Of Science (M.S.), Registered Nursing/Registered Nurse

Activities and Societies: National Student Nurses Association

Education record

Took prerequisite science courses to apply for nursing school

Bachelor Of Arts (B.A.), Journalism, Business Minor