Brian Whittaker Email & Phone Number

Washington, Dc, Us

Reston, Va, Us

Responsible for Salesforce governance and implementation initiatives with public sector clients. Building and maintaining relationships with clients, vendors, and partners.

North Bethesda, Maryland, Us

Program Manager for Salesforce consulting firm focused on Federal clients.

Mountain View, California, Us

Technical Account Manager and consultant enabling clients to leverage Aerospike distributed database product.

Bethesda, Maryland, Us

CoreSphere is a consulting company offering technology transformation and system integration services. CoreSphere is a Salesforce Gold Consulting Partner and Appexchange Partner.Project Manager/Scrum Master on implementations for federal clients implementing Salesforce. Certified Project Management Professional (PMP), Certified Scrum Master (CSM), and Certified Salesforce Administrator.

Mclean, Va, Us

Project Manager/Scrum Master on enterprise-wide Salesforce engagements.

Bethesda, Maryland, Us

CoreSphere is a consulting company offering technology transformation and system integration services. CoreSphere is a Salesforce Gold Consulting Partner and Appexchange Partner.Utilized my implementation, project management, and technical skills to ensure successful, profitable engagements at US Department of Treasury and US Department of Labor (DOL). This has resulted in multiple add-on contracts at both agencies.Currently, at DOL, providing technical and managerial advisory services to the DOL National Contact Center as it operates and enhances a Salesforce Service Cloud environment supporting multiple DOL agencies. Assisted with determining new requirements, analyzing configuration, and determining next steps with DOL-NCC Director. Also involved in advising and assisting in broader contact center issues. At Treasury, simultaneously managed implementation of a SharePoint-based project portfolio management (PPM) system at 3 Treasury agencies.Developed new business supporting system migration and Salesforce implementation with an insurance company and assisted in developing other successful proposals.Successfully transformed failing QA effort on a Salesforce-based grants management solution.Continual self-learner utilizing after hours and weekend classes to complete Salesforce training and achieve Salesforce Administrator certification (over 50 Trailhead badges), complete Project Management Professional training and certification, and complete Certified Scrum Master (CSM) training.Collaborated with Salesforce classmates to develop a Salesforce solution for managing leads using the Non-profit Solution Package, web-to-lead, and workflow.

London, Gb

Provided project management and quality assurance to support build-out of a private cloud solution for over 150 agencies. Built out a Quality Management office and program for rapidly expanding data center and Network Operations Center. Determined change management procedures and assisted in building out an ITIL road map.Managed a key work stream to procure equipment and circuits for agencies migrating to the cloud. Collaboratively built plans and processes to implement circuits and initiate migration of agencies to CDS data centers. Interfaced with agency CIO's and both the Global and North American CIO's. Managed a variety of software projects with key vendors (HP and Microsoft).

Bethesda, Maryland, Us

Responsible for end-to-end development of enterprise data warehouse and business intelligence initiatives. Developed overall warehouse architecture and managed product selection. Completed development of a client facing application allowing members to benchmark their policy and risk data versus other members. Project was awarded 'Most Innovative Dashboard' at 2010 IBIS Conference. Technologies include SQL Server 2008, SAP Business Objects suite (Xcelsius, Web Intelligence), and InfoBurst.Responsible for supervision of staff and contractors maintaining and enhancing core enterprise applications. Platforms include eBix (Policy & Claims), SalesLogix (CRM), and custom solutions using SharePoint and .net.

Provides IT and business solutions for clients:* Implemented operational data store and business intelligence environemnt for biotech (MedImmune) using Cognos 8* Built reporting solutions for clients using Impromptu, Cognos 8. Key clients include BAE Systems, Essex, USmax.* Built integration components between core financial system (Deltek Costpoint) and other mission critical systems.

Gaithersburg, Maryland, Us

Coordinated revamping of sales operations systems:- Managed implementation of core operational system to track sales, integrate with commissions, and manage dispense and referral data from distribution network.- Managed vendors implementing an operational data store to provide all levels of the sales organization and executive management key reports and business intelligence tools.- Provided Cognos 8 expertise and assisted on technical aspects of systems projects.- Advised on CRM system updates and enhancements (Siebel On-Demand environment).

Amsterdam, Nl

Reengineered budget business processes for the US Forest Service. Has also developed winning proposal for CRM strategy add-on work at Defense Logistics Agency.

Us

Managed implementation of business systems overhaul. Responsibilities included developing business case for new financial system, developing overall systems strategy, evaluating vendors, leading software selection with user community, presenting solutions to executive management and board of directors, managing consultants implementing systems, and hands-on integration development. Also, managed the database and reporting infrastructures. Developed catalogs and reports using Cognos Impromptu (including setting-up Impromptu over the web). Managed consultants implementing enhancements to web-based operational and donor management systems. Coordinated and conducted testing and implementation.

Austin, Texas, Us

Configured and implemented Siebel software at various large corporate clients including Standard Register, GE, and Digex.

Worked with client senior management to develop systems contingency plans and risk management ahead of Y2K. Managed team responsible for global testing of systems. Responsibilities included prioritizing systems for testing, coordinating test schedules, writing test plans, conducting tests, and reviewing test results and plans throughout client sites.

Gb

Supported a variety of client system initiatives, including projects in the Former Soviet Union:Developed strategic information systems plan for Ukrainian Ministry of StatisticsManaged systems development of groups responsible for capital markets monitoring in Russia and UkraineManaged system development efforts supporting Ukrainian and Russian privatizationManaged development of a database to gather data from Gazprom subsidiariesDeveloped scripts to integrate data between financial and payroll systems for the United NationsDesigned systems enhancements for FHA system to monitor lender performanceDetermined high-level architecture and developed overall plans to support management changes necessary for IRS Tax System Modernization

Houston, Texas, Us

Analyzed and developed code to support long-distance (telecommunications) billing systems.

Bs, Computer Science

Education record

Education record