Team leadership for Database and MarTech professionalconsisting of Database Administrators, Solution Delivery Architects, Databse Engineers, Database Developers, Production Support personnel, Salesforce Marketing Cloud Architects and CDP Platform Engineers. Responsiblities include platform implementations and run-ops support for various CRM, Marketing Automation and Customer Data Platforms including Salesforce Marketing Cloud, Salesforce Data Cloud, Salesforce Personalization, mParticle, Bloomreach Engagement, MessageGears, Microsoft Dynamics Customer Insights and Twilio Segment. Led product development for custom integrations between various MarTech providers/platforms.

Contract Project Manager/Business Analyst for the public and private sector. Implemented multiple software solutions in SQL Server and .Net environments utilizing the Agile Methodology. Responsibilities included requirements gathering, Functional Design Documentation (FDD), GUI design, database design, resource allocation, project forecasting and budgeting, quality assurance, user acceptance testing (UAT), software implementation and end user training. Implemented an issue tracking software solution. Software development and integration into Active Directory. Diverse client base, including marketing agencies, government entities and real estate companies.

Managed a diverse team of Database Administrators, .NET developers and account managers that directly communicated with clients on a daily basis. Primary management contact for issues related to enterprise web solution and client services. Defined project scope, resource allocation, quality assurance and UAT. Led the migration effort for all clients in the companies existing ASP application solution to the revised .Net single code base solution, via a phased project plan that facilitated rapid product deployment. Trained staff and clients on how to use content management software (CMS). Additional responsibilities included database management at a client level, SQL DTS review and SQL code review.

Project Manager for web based applications built in Javascript, CSS, ASP, Html, and Flash that connected to a SQL Server backend. Full SDLC experience, including requirements gathering, application design, development, testing, UAT, implementation and post launch product support. Developed classroom curriculum and lectures for third party software installations and in house developed web applications. Project Lead over installation, implementation, data conversion and training of 3rd party electronic routing software responsible for managing 1200+ transportation fleet. Project Lead for generating Texas Education Agency (TEA) transportation reimbursement reports for government entities with a $12,000,000+ budget. Project Lead over installation, implementation and training of GPS and RFID tracking system for student transportation with a test student base over 50,000. Project Manager over a Continuing Education Credit (CEC) web application for Texas educators used for maintaining teacher accreditation. Project Manager over Risk Management web application used to track and monitor both employee and student conduct violations. Project Manager over Quality Assurance web application used to monitor fleet traffic activities. Project Manager over Payroll web application responsible for tracking employee rate or pay, absenteeism, accumulated personal time and payroll history.