-- Results-driven professional with a Lean Six Sigma Green Belt background; a trusted innovator and “go-to” resource that colleagues approach to tackle and solve complex business problems.-- A respected, creative thinker and communicator; builds cohesion and project engagement across all levels of staff, management, vendors, clients, and key decision-makers. -- An effective communicator who easily builds consensus; able to work within multiple teams or individually to provide solutions and offer the highest degree of customer service; competency in training and mentoring staff, administration and new hires; ability to create user-friendly training guides and tutorials leveraging expertise in servers, printers, networks, system installations, maintenance, troubleshooting, and migrations. -- Able to clearly understand problems and find effective solutions through the utilization of troubleshooting skills, critical thinking, teamwork and communication. -- Proven ability to improve systems, connectivity, communication and business operations; effectively communicate with end users to identify problems, document desired state, and create solutions. -- Establishes scalability and reliability, defining standards and utilizing tools to avoid downtime and drive changes that coincide with enterprise needs. --
Listed skills include Process Improvement, Cross Functional Team Leadership, Management, Team Leadership, and 33 others.