📦 Proficient in inventory management, monitoring stock receivables, and shelf life to minimize spoilage.📊 Skilled in preparing comprehensive reports on shrinkage, collaborating for shrinkage reduction strategies.🔍 Capable of analyzing data on top-selling SKUs for inventory accuracy.🚀 Experienced in optimizing order and fast picking processes for expedited delivery times.

💼 #OfficeOperationsCoordinator 📝📑 Manage the issuance of contracts, purchase orders, change orders, and vital documentation.🖥️ Administer day-to-day office operations, encompassing tasks such as answering phones, scheduling appointments, and managing office inventory.📊 Aid in the creation of presentations, reports, and spreadsheets, ensuring accuracy and professionalism.🗄️ Establish and maintain efficient electronic and paper filing systems, guaranteeing swift document retrieval.💰 Conduct bookkeeping duties using Xero and Hubdoc reconciliation methods.🤝 Act as a liaison between clients, vendors, and internal departments, fostering effective communication and conflict resolution.#OfficeManagement #Administration #Documentation #Communication 📑🗂️

🤖 #BotPerformanceAnalyst 🛠️🔍 Conducted thorough testing, management, and troubleshooting of bot performance across QA, development, and production settings.🎫 Maintained tickets using Salesforce, ensuring accurate tracking and resolution of issues.💼 Executed data verification, overpayment calculations, and initiated follow-up procedures for repayment within the Citrix application.📧 Responded to internal and external inquiries through diverse communication channels such as email, SMS, and calls.📊 Developed interactive dashboards using Power BI for stakeholder and management reviews, facilitating insightful data analysis.#QualityAssurance #Troubleshooting #DataAnalysis #Communication 📈🔧

🔧 #TechnicalSupportSpecialist 💻🛠️ Offered technical support and troubleshooting assistance to customers or clients.🔍 Diagnosed and resolved hardware and software issues for various devices and systems.📡 Executed remote access tools to assist customers in resolving technical problems.🤝 Collaborated with team members and other departments to escalate and resolve complex technical issues.📝 Documented and maintained records of customer interactions and solutions provided.👩‍💼 Adhered to company policies and procedures while delivering excellent customer service.#CustomerSupport #Troubleshooting #RemoteAssistance #Documentation 🤝📞