Michelle Wickman Email & Phone Number

Ponte Vedra Beach, Florida, United States

Establish the foundation for operational excellence, growth and scale through close partnership with C-Suite/Executives to optimize processes, systems and data flow.

We make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and revenue growth. Deeply embedded in our customers’ businesses, Advantive’s software solutions add value along the full manufacturing and.

Ponte Vedra Beach, FL

- Partner closely with C-Suite/Executives within the TCV portfolio of companies to redefine their ideal customer journey and customer retention strategies focused on leading practices within Customer Success, Professional Services and Customer Support- Establish the foundation for growth, scale and operational excellence through the optimization of.

Jacksonville, Florida Area

Work in close partnership with North America Consumer Operations teams to drive efficiency at the regional level and deliver a simplified experience for our customers via technology. Lead the global Salesforce Service Enablement team, partnering closely with the regional Salesforce delivery teams to optimize the value and adoption of the Salesforce.

Ponte Vedra Beach, FL

JAUST is a boutique consulting firm that focuses on process optimization and best practice enablement. The VP of Operations partners with CEO and Head of Sales to secure client engagements. Establish detailed proposals and estimates which translate into Statements of Work. Serve as advisor to client contacts to optimize processes and enable best practices.

Austin, TX

VCG is the consulting arm of Vista Equity Partners, which purchases underperforming software companies, rapidly creates value and then divests the acquisition. The Business Applications team partnered with other VCG operational practices to optimize the lead-to-cash processes, including professional services and customer support, leveraging Salesforce.com.

Alpharetta, GA

Partnered with executive leadership to provide technical and business guidance in the Field Services Department. Liaised with IT to define, document and prioritize enhancements to existing tool sets. Drove gap analysis and feature review sessions to define future state business processes and systems design to complete the integration of the Radiant Systems.

Alpharetta, GA

Managed, coordinated and directed all special programs for the Accounting Department while maintaining application ownership and administration of financial systems. Developed and implemented guidelines, policies and procedures with the purpose of ensuring audit/GAAP compliance, alignment with organizational mission and streamlining operations..