Melissa Wiggins

Melissa Wiggins Email and Phone Number

Sr Product Manager, IT Product at InterContinental Hotels Group (IHG®) @ IHG Hotels & Resorts
Melissa Wiggins's Location
Pompano Beach, Florida, United States, United States
Melissa Wiggins's Contact Details

Melissa Wiggins work email

Melissa Wiggins personal email

About Melissa Wiggins

I am a seasoned professional with 10+ years of collaborative leadership and strategic planning experience across product management and software testing. Recognized for demonstrating a natural aptitude for formulating and executing tailored strategies across product management and testing and for transparently communicating project status updates, key metrics, and product visions to stakeholders at all levels. I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals and am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include test strategy development, testing management, quality assurance, root-cause analysis, problem-solving, and software testing. Delivering superior administration in the latter areas of expertise requires effective communication skills, project management, cross-functional collaboration, and resource management to support efficiency and maximum returns. Currently, I am a senior product manager with InterContinental Hotels Group. Under my leadership, I play a crucial role in ensuring the quality and success of products, and I am responsible for executing test strategies, managing diverse testing processes, and documenting requirements. In addition, I liaise with senior leadership and cross-functional teams to ensure the company’s technological support structure drives the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical, and proactive expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues, managers, and other professionals in my field. Feel free to contact me through this profile if you wish to connect.

Melissa Wiggins's Current Company Details
IHG Hotels & Resorts

Ihg Hotels & Resorts

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Sr Product Manager, IT Product at InterContinental Hotels Group (IHG®)
Melissa Wiggins Work Experience Details
  • Ihg Hotels & Resorts
    Sr Product Manager, It Product
    Ihg Hotels & Resorts Mar 2022 - Present
    Atlanta, Georgia, United States
  • Intercontinental Hotels Group (Ihg®)
    Product Manager, User Acceptance Testing
    Intercontinental Hotels Group (Ihg®) Apr 2017 - Mar 2022
    Greater Atlanta Area
  • Accenture
    Product Manager, Qa/User Acceptance Testing
    Accenture Apr 2015 - Apr 2017
    Greater Atlanta Area
    • Developed and implemented robust test plans and strategies tailored to project objectives, facilitating efficient testing processes and accurate evaluation of software functionality.• Utilized various testing tools to document and report test results and defects, maintaining clear communication channels and facilitating timely resolution of issues.• Played a key role in conducting root-cause analysis to identify underlying issues, validated bug fixes, and managed post-release testing and reviews to ensure software stability and reliability.• Conducted comprehensive documentation of test requirements and business process flows, aligning them with industry and company standards to ensure regulatory compliance.• Conducted API testing using various tools, including JSON, XML, Swagger, SoapUI, and Postman.• Generated and executed detailed test cases and automated scripts using various tools and technologies, including Selenium, Tosca, Rally, qTest, and HP ALM.
  • Premier Properties
    Principal Agent
    Premier Properties Jan 2006 - Mar 2015
    Miami/Fort Lauderdale Area
    • Operated a multi-line insurance agency, overseeing profit and loss, risk management, and advertising responsibilities.• Increased sales by 20% during the first year of ownership and maintained steady revenue growth.• Established positive financial relationships with carriers and brokers.• Trained and motivated employees to develop client accounts, maximizing profitability and client retention.
  • Phoebe Putney Health System
    Systems Analyst
    Phoebe Putney Health System Jun 2011 - Aug 2012
    Albany, Georgia Area
    • Planned, designed and implemented information systems.• Reviewed new and modified systems and programs to ensure they met client specifications and needs, department standards and guidelines, and efficiency requirements using programming and systems expertise.• Analyzed existing applications and systems to determine required modifications and enhancements using database server and knowledge of the assigned systems.• Served as a technical liaison between departments super users and other segments of the department or other outside agencies• Investigated and resolved problems, and facilitated proper use of assigned systems

Melissa Wiggins Education Details

Frequently Asked Questions about Melissa Wiggins

What company does Melissa Wiggins work for?

Melissa Wiggins works for Ihg Hotels & Resorts

What is Melissa Wiggins's role at the current company?

Melissa Wiggins's current role is Sr Product Manager, IT Product at InterContinental Hotels Group (IHG®).

What is Melissa Wiggins's email address?

Melissa Wiggins's email address is am****@****ail.com

What schools did Melissa Wiggins attend?

Melissa Wiggins attended Penn State University, Saint Leo University.

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