Experienced Operations Manager with a demonstrated history of working in the information technology and services industry. Skilled in DBMS, Report Writing, Planning commission proforma's Development, Project operations Management, Public Relations, HMIS, Active Directory, and Content Management Systems (CMS) regarding various e-governance softwares.Managing and involved in various AJK e-Governance projects.- Computerization of Land Record services in AJ&K.- Establishment of e-Facilitation Centre in AJ&K.- Technology enabled initiatives under National Action plan in AJ&K.- AJ&K Web Portal Gateway.- Establishment of Telepresence Video Conferencing system in AJ&K.- Computerization of Driving Licenses in AJ&K.- Establishment of Telemedicine Health Centres.- Computerization of Supreme courts of AJ&K.- CoVID -19 online management system, ( Certified Break COVID-19 infection Ambassador MBRU, (Mohammad bin Rashid University of Medicine and Health Sciences UAE).Moreover, conceiving strategies in Planning, Executing and Implementing various ICT Projectsincluding Preparation of PC-1, PC-II, PC-III & PC-IV documents of Projects.Appraisal and approval of projects from Government forums like DWP, DDWP, CDWP and ECNEC.Preparation of technical documents i.e. RFP, RFQ, tender & contract documents etcLeading the variety of technical teams members from design to deployment.Setting the milestones & planning the strategies to achieve themMonitoring & Evaluation of projects progress through entire life cycleKeeping liaison between vendors & Govt. departmentsTracking & reviewing the contractor’s performance & resultsPreparation/Formulation of development projects, proposals/concept papers, Designing of EOI • Collection and compilation of information for generating project reports • Research design and data analysis • Evaluation of projects• Arrangement of training workshops, seminars, conferences and recording of minutes

- Installing and configuring computer hardware operating systems and applications.- Monitoring and maintaining computer systems and networks.- Working with customers/employees to identify computer problems and advising on the solution.- rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.- Prepare accurate and timely reports.- Working continuously on a task until completion (or referral to third parties, if appropriate),prioritizing and managing many open cases at one time;

•Standardizing and Finalizing Network Equipment's and technologies•Lead for expedite response -- handling Network,Troubleshooting, correction, and networking communication.•Conducted comprehensive evaluations of Network and IT related issues of organization and analyzing risk of system operations & maintenance•Conducted the Ongoing reviews of all vulnerabilities for key systems belonging to Bank - Review security patches for all affected systems. •Preparing and maintaining the organization's IT Infrastructure reports and quick response plans.

HMS O&M.Project ActivitiesApplication, Systems, Network, Infrastructure deployment, and training to client on site and support services after deployment.Project Technical Coordination.Strong coordination with Client Data Center resources and IAC internal resources for all network/systems/storage/infrastructure and application issues. Maintaining knowledge based issue tracking system and managing patches and new releases. Conducting training's for on-site teams to utilize them more efficient reduce time of issue resolution.