Wilfred Dsouza Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Develop / support .NET applications (.NET, VB, C#, SQL, ASP.NET, MVC, .Net Core, IIS, Web API) and Mobile Application (Xamarin, Android, iOS) for the clients. This includes requirement gathering, analysis, design, coding, writing optimized SQLs, testing, UAT and Production support. Deploy the mobile applications to App Store and Play Store.

Melbourne, Australia

Analyst on Projects for Australian ClientRole Description:- Understanding the Customer requirements in face to face meetings and workshops, transforming the Business Requirements into to Feasibility Assessment and Solution Definition documents, getting the documents signed off by the Customer, coordinating the development with the offshore teams and ensuring smooth deployment to Production by providing UAT Support and Post Production support.- Worked on Virtualisation Project which involved ability of offshore users to connect to onsite Applications remotely via Citrix.- Worked on the Call Center Telephony project which involved integration of the Customer Call Center system with the Amdocs product.- Worked on a major change to the Customer Yellow Pages Print Book format which also involved data conversion.- Worked on the Yellow Pages Print Backend Infrastructure Change project which involved replacement of the Legacy Infrastructure (old Applications, Servers) with the new Infrastructure (new Applications, Servers).- Support the User Acceptance testing and Production deployment.- Provide Post Production support.- Coordination and follow up with the offshore team to clarify the customer requirements and ensure that all customer delivery milestones are met.- Writing complex performance optimized SQL’s- Wear different hats at the same time – consultant, designer, developer, testing, support, planner and coordinator.

Pune Area, India

Technical Lead for Telecom – OSS (Amdocs Activation Manager) project for Indian, Indonesian and American Client Technical Lead for Yellow Pages Application Migration project for Australian ClientRole Description:- Understand the Customer requirements in face to face meetings, teleconferencing and workshops and transforming the Business Requirements into Solution Definition documents- Interacting with the customer to check that connectivity/provisioning between Amdocs Activation Manager and the Network element works fine and resolve issues wherever applicable.- Conducting 24x7 dry runs to ensure that huge data (hundreds of millions of records) is transferred from the legacy system to the new system within the Production Conversion/Migration time window defined. - Writing complex performance optimized SQL’s- Implementing CMMI Level 3 in the project.- Interaction with Cross Application teams to ensure that any open issues are resolved and the delivery timelines are met.- Managing a team of 8 to 10 team members. - Guiding the team to write the Detailed Planning Document based on the requirements.- Writing and implementing the Project Plan.- Coordinating the module requirements and delivery with the Onsite team members.- Ensuring quality deliverables through code inspection and spreading quality awareness among the team members.- Providing UAT support.- Performance Appraisal of the team members.- Analyzing Severity 3 and 4 Service Calls and providing solutions for the same.- Delegating Service Calls to the team members in the project and assisting them in the analysis and solution.- Creating Test Plans in Quality Center.

Pune Area, India

Software Engineer for Customer Email Management (CEM) Application for American Client, PhoenixSoftware Engineer for Alerts Application for American Client, Florida- Take the handover from the external vendor (Tata Consultancy Services) and reverse engineer the software.- Communication with Client on the Presentation Specifications and functional flow.- Business System Analysis and Design document for the new enhancements.- Code Changes, System Test Plan and Unit Test Plan for the enhancements.- Internet Explorer and Netscape compatibility of the Web Pages.- Testing the Application in the test environment.- Coordinating with our Onsite team members for smooth transition of the Application as all the development and support are done from offshore only. This involves fixing any code problems, raising Change Request and helping out in making estimates and final rollout of the Application.- Warranty support to fulfill change requests.

Mumbai Area, India

Senior Consultant for Application Performance Monitoring for Australian ClientSybase Consultant at Petroleum Firm, Mumbai, IndiaRole Description:- Reverse Engineering the Application Performance Monintoring code written in Win API, VC++ and VB.- Making enhancements in the Application as per the Client Requirements.- Understanding the installation of the Application.- Testing the Application on Win9x and WinNT OS.- Code and User Documentation.- Creating Setup for various utilities using InstallShield.- Capture Application Performance on Citrix Server- Sybase Database Administration for the Tempest Application Database (an Oil Trading Application).- Database Administration tasks involved creating and deleting user accounts, taking daily and weekly backups, creating databases, monitoring the database and reporting any problems to the concerned authority and other routine DBA tasks.- Troubleshooting user queries regarding the Tempest Application.- Complete installation of the Tempest Application Software on the user machines

Bachelor'S Degree, Computer Engineering

Education record