• Negotiated pricing with manufacturers from different parts of the world.• Combined the use of forecasting methods with a judgemental approach to help bridge the gap between demand and supply, ultimately reducing stockouts by 70%.• Coordinated shipments with freight forwarders according to the INCO terms.• Managed 3PL warehouse overseas, which involved VAT drawbacks.• Recovered duties paid for products shipped outside of Canada.• Served as a liaison between the customer and the manufacturer to ensure that the final product meets all the requirements.• Sourced and analyzed suppliers to select the one that best meets our quality standards while also taking into consideration the economic aspect.• Ensured consistent flow of communication within the supply chain to avoid missed deadlines or products not up to specs.