Will Davis Email & Phone Number

Decatur, Georgia, United States

– Diagnosed and repaired Google, Samsung, Apple, Microsoft, and Asurion devices– Provided recommendations for problem resolution– Explained complex technical issues to customers in a non-technical, simple manner– Provided repair and replacement estimates to customers– Ensured that all repairs met or exceeded company quality standards– Greeted customers in a friendly manner and maintained a positive work environment– Answered phone calls to the store with a professional, courteous and friendly demeanor– Ensured that customers were given a superior customer service experience – Keep track of all devices and inventory while safeguarding all store stock– Utilized the point of sale system to maintain accurate customer records and status of each repair