Will Donovan is a Senior Customer Assurance Analyst at Transfinder. Colleagues describe him as "I had the pleasure to work with Will for a little over a year. He was the Team Lead for my PSA that dealt with technical specialists and application/development talent. Will came in and brought synergy to the team. He built trust and rapport with a team that need rebuilding. He developed a strong connection with various client managers and worked hard to understand their needs and expectations. He disseminated these expectations to the team and ensured that deliverables were met. Will readily pitched in on all levels and was always willing to lend a hand to get tasks and projects accomplished. Will did a great job in managing Granite employees, on a GE site, while juggling the demands of the client. I would definitely have Will back on my team, at any time!"